Marketing Review
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  • Systems

  • Elite (98%+ of the time) Good (90-97% of the time) Marginal (70-89% of the time) Unacceptable (Less than 70% of the time)
    Executes Daily Report routinely
    Sends Pay Card/Expense Reports in on time
    Logs the number of samples and their locations
  • Skills

  • Elite (98%+ of the time) Good (90-97% of the time) Marginal (70-89% of the time) Unacceptable (Less than 70% of the time)
    Has a positive attitude in the store
    Calls out sandwiches loudly
    Passes receipt and communicates clearly on the line
    Pulls meats in correct order
    Perfect wraps with no wings and labels sandwiches. Not too tight or too loose
    Slices with sense of urgency with correct weights and pretty portions while minimizing waste
    Uses slicing log and audits packs
    Cut/gut/mayo in less than 25 seconds with no dry bites, tears, or mayo on the outside of bread. Mayo looks like frosting
    Applies dijon/avocado/sauce correctly
    Gets sandwiches back to register
    Reports sandwiches orders loudly when on register and bread position
    Practices suggestive selling and reward benefits on all shifts with every customer
    Can take phone orders 100% with a smile and upbeat attitude
    Bags orders while double checking sides with a sense of urgency
    Bagged orders are neatly folded with dimple inside and receipt lined up with bag. Never uses torn or crumpled bags
    Makes a positive emphasis on impacting sales and service
    Coaches employees and gives productive feedback
    Communicates professionally with the community as the face of the organization (i.e. - spell check and spacing in emails)
    Includes Bryan on all emails
  • Choices

  • Elite (98%+ of the time) Good (90-97% of the time) Marginal (70-89% of the time) Unacceptable (Less than 70% of the time)
    Communicates needs to Bryan, GM's, and Corpo Community Person
    Works with a sense of urgency
    Creates and leads with a positive vibe
    Uses proper manners with all staff and customers
    Answers emails and phone calls on time
    Encourages suggestive selling in a fun and positive way
    Arrives on time to shift, and early if needed
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  • Have employee check one of these and sign below after review is approved, printed, and issued.
  • Summary

  • To be calculated after review is approved and printed, and before it is issued.
  • Elite
    Good
    Marginal
    Unacceptable
    Circle which tier is earned based on score %, write in raise amount approved by Bryan.