SCAC Customer Satisfaction Survey
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  • Strongly Agree Agree Neutral or Not Applicable Disagree Strongly Disagree
    Did staff assist you in a timely manner?
    Staff were courteous, respectful, friendly and helpful.
    Staff listened and responded to my concerns.
    If applicable, staff completed a thorough assessment of all my needs, not just those for which I was initially seeking assistance.
    Staff explained all paperwork to me and answered my questions.
    Did staff do what they said they would do?
    If staff were unable to meet my needs, the reasons were clearly explained to me.
    My overall service experience was positive.