Provide as much detail as possible to ensure a timely resolution.
MRI User ID:
Resident ID / Last Name:
User Access - Password reset, property access, new user.
Error Message - Any message that pops up that indicates an error
Record Keeping - Changes to: unit rents, amenities, garages, or storage.
Calendar Undo / Reschedule
Other / Version X
Indicate if current resident, prospect, etc.
Include resident ID and name when applicable.
Screenshot / Attachment: