Website Donation Form Troubleshooter
We apologize that you have experienced any difficulty in processing your gift through our website. Please fill out the information below so our team can assist you in resolving the matter. Thank you!
Before you do that here are a few last things you could try:
- Clear the browser cache, exit and restart the browser.
- Disable any type of auto-complete setting or extension.
- Try a different web-browser, some options are Google Chrome, Window Edge, Mozilla Firefox
- Try the donation on a different device.
Best Phone Number to contact you
1. What device were you using?
Laptop computer (go to ques. 2)
Desktop computer (go to ques 2)
iPad/Tablet (go to ques 3)
iPhone or other smartphone (go to ques 3)
2. If you were on a computer what operating system?
(2b) (Optional) If you know what version of the this OS please list it (ex. Windows 7, 8.1, 10, Mac OS Mavericks)
3. If using a smarthphone or Tablet what operating system does it have?
iOS (iPad, iPhone, Apple device)
Android (all other tablets and phones)
4. For either computer, tablet of smartphone, what internet web browser are you using?
Microsoft Internet Explorer
5. What was the problem you experienced? Please be as specific as possible so we can be sure to address the issue.