What is the headline of the shift - Get the important info out first e.g. Significant changes in care, Risk events, Changes in care management, or if there isnt anything - state No Headline
Discuss what has occurred during the shift
Discuss any appointments attended during the previous shift or to be attended during the current shift
Discuss information needed to keep everyone safe E.g. Reportable events
Outline any additional expectations of the next shift including recommendations/ expectations