#POLICY 07F01# APPEARANCE STANDARDS
(From the METROWEST GROUP Policy and Procedure Manual)
VII. F.1 EMPLOYEE APPEARANCE STANDARDS – Revised 09-13-2016
  • / /
    Today's Date
  • Restaurant Number
  • Employee Name
  • WHY THIS POLICY IS IMPORTANT:

    When we don’t look our best, our guests will get a bad first impression of our restaurant.
  • The following uniform items are REQUIRED and will be provided to you free of charge (see "Return of Items" below for more details on your responsibilities).
  • (01) SHIRT

    ALL EMPLOYEES (Managers and Team Members) must wear an approved Polo shirt from the current Burger King collection (no old uniform styles may be used).
  • SHIRTS must be TUCKED IN, with no more than one (i.e. the top) button unbuttoned.

    SHIRTS must be FRESHLY LAUNDERED and wrinkle-free.
  • (02) HEADGEAR

    Team Members must wear a hat/visor from the current Burger King collection (no old uniform styles may be used).
  • HEADGEAR may never be worn backwards or sideways regardless of the task the Team Member is engaged in (i.e. taking guest orders vs. taking trash out the back door)

    HEADGEAR must be worn by an MANAGER working a kitchen position for 15 minutes or more.
  • (03) APRON

    TEAM MEMBERS working in a kitchen position for 15 minutes or more must wear an apron from the current Burger King collection (no old uniform styles may be used).
  • APRON must be FRESHLY LAUNDERED and wrinkle-free.

    APRON must be REMOVED when changing to any non-kitchen tasks, taking breaks, or going to the restroom.
  • The following uniform items are REQUIRED and must be provided BY THE EMPLOYEE
  • (04) PANTS

    ALL EMPLOYEES (Managers and Team Members) must wear black pants
  • PANTS must be FRESHLY LAUNDERED and wrinkle-free.

    PANTS must have a sized waist (not elastic/form fitting).

    PANTS may not be frayed/ripped.

    PANTS must be SOLID BLACK and of an appropriate size in order to keep the shirt effectively TUCKED IN.

    MANAGERS may NOT wear JEANS (denim).

    TEAM MEMBERS may use JEANS provided they are solid black (not faded/greying) and meet all other standards.
  • (05) SHOES

    ALL EMPLOYEES (Managers and Team Members) must wear black slip-resistant shoes.
  • Shoes must be black leather or vinyl and must cover the entire foot. In order to comply with OSHA's 29 CFR, Part 1910, General Industry regulations, Subpart I, Personal Protective Equipment, 1910.132 General Requirements, all Team Members and Managers are required, as a condition of employment, to use slip-resistant footwear. There is no “approved vendor” restriction on footwear; although employees may choose to participate in payroll-deduction plans, employees are in no way obligated to purchase shoes from the employer or any agent thereof. However, per OSHA requirements (as cited above), any footwear used in the restaurant must be rated as “slip-resistant” with soles and heels in good condition (not worn or damaged), meeting or exceeding the American National Standards Institute (ANSI) standard Z41-1991.16.
  • NOTE: Slip-resistant shoes are manufactured for many industries including healthcare and manufacturing. Employees may NOT use slip-resistant shoes that are not black.
  • Likewise, employees may NOT use black shoes that do not have slip-resistant soles.
  • The following uniform item MAY BE* REQUIRED and must be provided BY THE EMPLOYEE
  • *A black BELT will be required if employee is unable to keep their shirt TUCKED IN.
  • ALL uniform elements must be FRESHLY LAUNDERED and wrinkle-free for EVERY SHIFT. Do not re-use uniform elements multiple days in a row.
  • OPTIONAL ITEMS

    (01) WINTER WEAR

    Black long-sleeve shirts (supplied by employee) may be worn UNDERNEATH the uniform shirt.
  • Solid Black Sweaters/Sweatshirts are NO LONGER PERMITTED -- Any outerwear (sweaters, jackets, etc.) must be Burger King design-wear purchased from distributors in the Approved Brands List
  • (02) JEWELRY

    Employees are permitted ONE plain, unadorned ring.
  • Rings with engravings or stones are NOT allowed
  • PIERCINGS are permitted in the EAR ONLY and must be small (max. 1/2") stud/post type only.
  • Dangling earrings and hoop earrings are NOT permitted.
  • MEDIC ALERT bracelets are allowed.
  • No other wrist jewelry (bracelets, watches, etc.) is allowed.
  • (03) PERSONAL ELECTRONICS

    NO personal electronics (cell phones, mp3 players, etc.) may be used while working.
  • GROOMING STANDARDS

    (01) PERSONAL HYGIENE

    Employees must be free of perspiration or odor, with hair and face free of excessive oil.
  • (02) HAIR

    Hair may not dangle below the shoulders
  • Hair that reaches to/below the shoulders must be tied up/enclosed under headwear
  • (03) FACIAL HAIR

    The preferred look is clean-shaven. However, mustaches or goatees (chin only) are permitted as long as they are neatly trimmed, cover less than 25% of the face, and all other areas are clean-shaven.
  • Stubble, beards, and hair covering cheeks is NOT permitted.
  • REPLACEMENT/RETURN OF ITEMS

    Replacement of standard uniform items (shirts, pants, hats/visors, nametags) due to normal wear-and-tear is free. You must return the old (damaged/worn) uniform item to receive a new one. Employees will be responsible for the cost of replacing any lost/non-returned uniforms or uniform elements, according to the prices outlined when signing for these elements.
  • I hereby accept these policies and acknowledge receipt of the uniform pieces signed for on my NEW HIRE form, that are on loan to me from METROWEST GROUP. I promise to return all uniforms and uniform elements indicated in the receiving section above, upon termination of my employment (whether voluntary or involuntary). If I am unable to return any of the received items, I authorize final or partial deduction of the replacement cost(s) of non-returned item(s) to be taken from my last paycheck or paychecks. IN WITNESS WHEREOF, the undersigned have caused this policy document, prefaced by the title "APPEARANCE STANDARDS" to be executed to take effect as of the date indicated.
  • Signature