PRODUCT REPAIR REQUEST
To address the issue you are having with your product in the most efficient manner possible, we need to capture information relevant to you, your product and the issue that you are having. Please complete the form at the link below and we will expedite this process.

HAVE YOU SEARCHED OUR KNOWLEDGE BASE? Spend a few minutes digging around in our Customer Support Center at support.norcrossmarine.com.
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  • PRODUCT INFORMATION

  • Enter the model number or part number (P/N)
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  • HAWKEYE┬«: Every product has a production date code sticker on the outside of the case or in the battery compartment. The date of production is represented by three or four numbers (IE: 325, 1310).

    NORCHILL®: The date code is located on the back of the NorChill fabric hang tag that is attached to coolers body tag.
  • VESSEL INFORMATION

    Only complete this section if the product was installed on a vessel.
  • PRODUCT ISSUE