Please fill out this Technical Issue Form as completely as possible so we can best resolve your issue.

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Date of Occurence:
Studio Name:
Contact Name:
Email Address:
Phone Number:
Preferred means of contact:
Item Number
Quantity Affected
Date of Purchase
Brand of Kiln:
Is it electric?
Kiln Load:
Location of affected piece in the kiln:
Firing Speed:
Fired to Cone:
Were witness cones used?
If so, please choose one of the following descriptions:
If shivering issue, where did the piece shiver?
Brand of Paint:
Specific colors used:
Clear glaze used:
Viscosity of glaze:
At what temperature did you remove peepholes, crack kiln?
At what temperature did you fully open kiln lid?
How would you prefer to resolve this issue?
Additional Comments:
Photo of Issue:
Photo of Issue:
Photo of Issue:
Photo of Issue:
Photo of Issue: