CLAIMS MUST MEET THE FOLLOWING REQUIREMENTS TO BE ACCEPTED:
- Only one claim form submitted per invoice.
- A claim must be reported within 10 business days of receipt of shipment and 30 days of the invoice date.
- Should damage have incurred during freight shipment - If possible, attach a copy of the delivery receipt with the notation about the damage at
the time of delivery. Should damage have incurred during parcel shipment, you must provide carrier and tracking information.
- Include picture(s) of each item being claimed, clearly showing any damage and why claim is being submitted.
- If more than one of the same item number is being claimed, there must be a photo of each item.
- Email claim form and photos to claims@sagebh.com with the name of your company and “claim” as the subject line. (ex: “123 Furniture Claim”)

Please note that claims are reviewed in the order in which they are received. Sagebrook Home reserves the right to refuse a claim or offer a percentage discount for items deemed saleable.