Alkaway USA UltraStream Warranty Support Request
Complete this form to request Warranty Support
  • Please include your first and last name here
  • Please include your email address
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  • These are the troubleshooting questions. Please answer all questions. We have very good reason for these questions and it will speed up the process. If we do not get a response in 7 days this service ticket will be closed automatically. ~ Kind regards, Alkaway USA

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  • In most cases you'll need to unscrew the cartridge from the base. This video shows you how. Click the link below.

  • This section is where you upload PHOTOS to best let us know what's going on so we can give you our best service.

  • Example of the whole bottom of the cartridge.
  • Example of what we need to see for the batch number on the bottom of the cartridge.