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Customer Feedback Survey
We hope you enjoyed doing business with our company. Please take a moment to share your thoughts on how we served you.
How satisfied were you with the following?
*
Very Unsatisfied
Unsatisfied
Unsure or n/a
Satisfied
Very Satisfied
Use of Website
1
2
3
4
5
Clarity of Website & Information
1
2
3
4
5
Ease of Ordering/Checkout
1
2
3
4
5
Customer Support
1
2
3
4
5
If you have already used our products, which product did you primarily purchase?
Player's Kit
Player's Kit Dlx
Player's Kit Pro
Guitar Finish Restore
Guitar Detail Spray
Guitar Wax
Towels
No purchase yet
For what main purpose did you purchase product?
Remove light scratches
Remove deep scratches
Fix a ding or dent
Polish and protect
Just cleaning
Shine or improve gloss
How satisfied were you with the following aspects of the product? IF YOU HAVE NOT YET USED PRODUCTS SELECT "UNSURE N/A"
*
Very Unsatisfied
Unsatisfied
Unsure or n/a
Satisfied
Very Satisfied
Usefulness
1
2
3
4
5
Clear Instructions
1
2
3
4
5
As Described
1
2
3
4
5
Product Value
1
2
3
4
5
Are you located in the USA ?
*
Yes
No
Overall Satisfaction
*
Any comments about your experience?
How can we improve our products?
Would you use our product / service in the future?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
Email (optional - if you wish to provide email or be contacted)
OPTIONAL: If you would like to provide your email OR you wish to be contacted about your experience, please provide email. If you would like us to reply please request our response in the above comment box. Your information is confidential for the sole use of contacting you and is never sold or distributed. THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY.
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