1. Safety & Responsibility

1.1 Putrajaya Effective Swimming Academy (PESA) will ensure that all reasonable safety measures are observed during lessons.
1.2 Participants are responsible for following all safety procedures taught and implemented during the lessons.
1.3 PESA shall not be liable for any injuries, loss of life, or damage to personal property before, during, or after the class.

2. Class Arrangements

2.1 Location: Classes can be conducted at the participant’s private pool (if available) or at a designated location approved by PESA.
2.2 Schedule: Classes will be scheduled based on mutual agreement between PESA and the participant. Once confirmed, the schedule is final unless changes are required due to unforeseen circumstances.
2.3 Instructor Allocation: PESA will assign a qualified instructor, and in the event of instructor unavailability, a replacement may be arranged.

3. Fees & Payment

3.1 Full payment must be made before the commencement of the first lesson.
3.2 Fees are non-refundable and non-transferable under any circumstances.
3.3 Any additional charges, such as pool entry fees (if applicable), will be borne by the participant.

4. Attendance & Rescheduling

4.1 Participants must notify PESA at least 5 hours in advance if they are unable to attend a scheduled class.
4.2 Missed classes without prior notice will be forfeited.
4.3 PESA reserves the right to reschedule a class due to unforeseen circumstances, including adverse weather conditions or instructor unavailability.

5. Programme Completion & Progress

5.1 The effectiveness of learning is subject to individual ability, effort, and regular practice outside of lessons.
5.2 The package must be completed within the stipulated period as agreed upon at the start of the programme. Unused sessions after this period will be forfeited.
5.3 Lesson advancement will be based on the participant’s capability and progress.

6. Equipment & Attire

6.1 Participants must wear appropriate swimwear, goggles, and a swimming cap.
6.2 PESA reserves the right to deny participation if proper swimming attire is not worn.

7. Photography & Videography

7.1 PESA may take photos or videos during lessons for documentation and promotional purposes.
7.2 If participants wish to opt out, they must inform PESA in writing before the start of the course.

8. Health & Medical Condition

8.1 Participants with any medical conditions should consult a doctor before enrolling in swimming classes.
8.2 In case of a medical emergency, PESA reserves the right to seek medical assistance, and any costs incurred will be borne by the participant.

9. Code of Conduct

9.1 Participants must behave respectfully towards instructors and follow all instructions given.
9.2 Any disruptive behavior may result in termination of lessons without a refund.

10. Liability & Indemnity

10.1 Participants acknowledge that swimming involves inherent risks and agree to participate at their own risk.
10.2 PESA, its instructors, and affiliates shall not be held responsible for any accidents, injuries, or losses occurring during the course.

11. Confidentiality & Intellectual Property

11.1 All teaching materials and methods used in PESA’s lessons are proprietary and may not be copied or used for commercial purposes without permission.

12. Amendments & Final Decisions

12.1 PESA reserves the right to amend these terms and conditions at any time with prior notice.
12.2 Any decisions made by PESA regarding class arrangements, cancellations, or disputes shall be final.