The transportation of passengers and baggage is governed by the terms and conditions of the Guest Ticket Contract contained in the Passenger Cruise Ticket. Your acceptance of the Guest Ticket Contract and acceptance of passage on the vessel constitute acceptance of the terms, conditions and information contained in this brochure and the Guest Ticket Contract. The Guest Ticket Contract contains information that affects your legal rights, and we recommend you read the terms carefully.
Norwegian Cruise Line also recommends that all guests review the Additional Terms and Conditions listed below.
Norwegian Cruise Line is not responsible or liable for typographical errors, omissions or misprints. Norwegian Cruise Line further reserves the right to correct or amend the brochure or website. This web page may be withdrawn by Norwegian Cruise Line at any time, in its sole discretion, without notice to any party.
Download Guest Ticket Contract
Baggage Loss or Damage
Baggage lost or damaged when boarding or disembarking the ship must be reported and an Irregularity Report must be filed with the Guest Services Desk or NCL personnel prior to ship's departure from port or prior to leaving the local customs area. NCL will not be responsible for any loss or damage which is not so reported. Any liability for loss or damage to personal baggage shall be limited to $100 per passenger or otherwise in accordance with the Guest Ticket Contract provisions. Passengers' baggage and property are transported, stored and handled at owners' risk at all times. NCL strongly urges you to insure all baggage and personal effects prior to leaving your residence. (For further information, see paragraph 7 of the Guest Ticket Contract.)
Guarantee and Rate
Once we have received your deposit or full payment, the cruise rate is secure except in the event of substantial increases in operating costs, tariffs or taxes prior to the sailing date. In such cases, we reserve the right to add a surcharge. If you select an Air/Sea package, additional governmental taxes and customs fees may apply. All assessed government or quasi-government fees and taxes are subject to change without notice at any time, and we reserve the right to add a surcharge for these fees and taxes whether you have a confirmed booking under deposit or have made final payment. All rates and information in this brochure were in effect at time of printing and are subject to change. Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65 per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed $10.00 per passenger per day.
Passengers with Special Needs
Whenever possible, NCL will try to accommodate passengers with special needs. Please click here for more information. However, the following conditions apply:
Any physical disability or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line's Access Desk when the reservation is made.
Norwegian Cruise Line has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical or mental condition unfit for travel or who may require care beyond that which Norwegian Cruise Line can provide.
Norwegian Cruise Line reserves the right to deny participation in certain activities based on past or present medical conditions. For questions about eligibility, please contact our Access Desk.
Passengers who use a wheelchair must provide their own small, collapsible type and may find certain areas of the ship inaccessible. Please note that there is a 5"-6" riser in regular stateroom bathrooms, and bathroom doors are 20"-22" wide. There are wheelchair accessible staterooms available in various categories
Itinerary Changes
In the event of strikes, lockouts, stoppages of labor, riots, weather conditions, mechanical difficulties or any other reason whatsoever, Norwegian Cruise Line has the right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice. Norwegian Cruise Line shall not be responsible for failure to adhere to published arrival and departure times for any of its ports of call. Norwegian Cruise Line may, but is not obliged to, substitute another vessel for any sailing and cannot be liable for any loss to passengers by reason of such cancellation, advancement, postponement or substitution. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, NCL shall refund all passage moneys paid by the passenger.
Medical Services
A physician and a nurse
are on board for each sailing. Please note that we are equipped to provide only basic medical care; we cannot offer care for conditions requiring specialized expertise or equipment. Passengers with such conditions, or in the event of an emergency situation, may be evacuated at their expense. (For further information, see paragraph 9 of the Guest Ticket Contract.)
Minors
A passenger under 18 years of age must be accompanied in the same or connecting stateroom by a passenger 21 years or older who expressly agrees to be responsible for the under 18 passenger throughout the cruise. This includes, but is not limited to, preventing the purchase or consumption of alcohol and preventing the violation of any ship rules. If the accompanying adult is not the minor's parent or legal guardian, an original, notarized parental/guardian consent letter that authorizes the minor's travel and further authorizes medical treatment in case of an emergency must be delivered to a Norwegian Cruise Line representative at the pier.
An authorization letter is only required for guests under the age of 18.
Failure to produce this letter at embarkation may result in boarding being denied with no refund provided. Note: Two people under the age of 18 may travel together in the same stateroom without someone over the age of 18 in the same stateroom, and have at least one person who is 21 years or older in the adjoining stateroom.
Please be advised that no infants under the age of six (6) months shall be permitted to board and/or sail on the vessel. (For additional information, please refer to paragraph 4 of the Guest Ticket Contract.)
