This form is used to request E-Mail, PC Login, and Microsoft Teams access for YMCA of Greater Cleveland employees. It applies to:

-New employee account creation
-Changes to existing accounts (e.g., title changes, department transfers)
-Account setup for employees with a past start date

Important: This form must be completed only by the employee’s manager or supervisor.

*Employee Status Instructions*

When submitting this form, please indicate the employee’s current status:

-New Hire: Include the official start date.

-Existing Employee: Specify any title or role changes. If the new role requires different equipment, be sure to include those hardware needs in the request.

-Past Start Date: If the employee has already started, note the actual start date and confirm whether access is needed retroactively.

*Provisioning Timelines*

-Account Setup (Email, PC Login, Teams): Please allow 24–48 hours for the IT Department to provision new accounts. Employee status in payroll MUST be active to proceed with account creation.

-Hardware Deployment: If equipment is requested, allow 48–72 hours for setup and deployment.

*Submission Process*

1. Complete all required fields in the form.

2. Upon submission, the YMCA IT Help Desk will be notified.

3. The request will be validated in the payroll system for employment validation and must be "Active" for account to be created.

NOTE: External consultants or contractors will be confirmed with the hiring manager and company name they represent is required.

4. Once validated, the IT Department will create the account and send login credentials to the requester.

*Final Step*

Requests for Business Cards and Name Tags require separate forms. These items will not be processed until their respective forms are submitted.

You must click “Submit” after completing this form. Do not proceed with additional requests until submission is confirmed.