EmailMeForm
Cavallo Bus Lines - Trip Evaluation
Because you are the most important part of our business, we ask that the escort take a few minutes to answer the questions below. In order for us to maintain the best possible quality, please let us know how we are performing to ensure that we are meeting, and exceeding your expectations.
Driver Name:
*
Escort/Leader Name:
Tour Name/Destination:
Charter/Tour Company:
Terminal
Please select
St. Louis Metro
Springfield, MO
Indianapolis, IN
Please select the terminal that serviced your trip
Start Date:
MM
/
DD
/
YYYY
End Date:
MM
/
DD
/
YYYY
Charter #:
Please enter your charter number
Bus#:
Please enter your bus number
Please rate the overall trip experience.
Trip Rating
Please rate the cleanliness of each item or area below.
Side Windows
Windshield
Driver Area
Steps
Seats
Floor
Restroom
Please rate the functionality of each item below.
Electrical
Video System
Wifi (if equipped)
PA System/Mic.
Please rate the driver below.
Professionalism
Driving Ability/Safety
Cooperation with Escort/Leader
Followed Itinerary/Time Schedule
Rapport with passengers
Followed Routing/Road Knowledge
Had Motor coach waiting 15 minutes prior to departure
Emptied Garbage Containers
Loaded Baggage
Overall Driver Rating
Please tell us how you feel about the service provided by our driver and the quality of our motor coach.
Please tell us how you feel about the quality of service you received from our office staff?
Would you like a follow up call from our Manager?
Yes
No
Name
*
First
Last
Best Time to contact
HH
:
MM
AM
PM
AM/PM
Email
*
Phone
###
-
###
-
####
Please tell us how you found us
*
Please select
Webpage/Search Engine
Existing Customer
Referral from Existing Customer
Word of Mouth
Advertising
Other
Please provide a short description of your previous selection
Webpage/Search Engine
Referral from Existing Customer
Advertising
Other
