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Workforce Development Program Discharge Survey
Thank you for participating in our Workforce Development Program. Your feedback is important to us and helps us improve our services. Please take a few moments to complete this survey.
CID
Date
MM
/
DD
/
YYYY
In which program did you participate?
Workforce Development Program
Digital Literacy
Clothing Services
If you did not participate in the Workforce Development Program, please feel free to move to the Digital Literacy Program section below.
WORKFORCE DEVELOPMENT PROGRAM
Please answer questions specifically about services provided through this program here:
Overall, how satisfied were you with the Workforce Development Program?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How effective was the program in helping you develop the skills needed for your career?
Very Effective
Effective
Neutral
Ineffective
Very Effective
How satisfied were you with the support provided by the program staff?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
How well did the program meet your expectations?
Exceeded Expectations
Met Expectations
Somewhat Met Expectations
Did Not Meet Expectations
How likely are you to recommend this program to others?
Very likely
Likely
Neutral
Unlikely
Very Unlikely
Please rate the overall quality of the resources and materials provided during the program.
Excellent
Good
Fair
Poor
Do you feel more prepared to enter the workforce after completing this program?
Yes
No
Unsure
What was the most valuable aspect of the program for you?
Skill Development
Career Counseling
Job Placement Assistance
Other (Please Specify)
What area of the program could be improved?
Curriculum
Support Services
Communication
Job Placement Services
Other (Please Specify)
DIGITAL LITERACY PROGRAM
Please provide information specific to the computers, computer classes and computer lab here:
1. What did you like most about the training?
2. What aspects of training could be improved?
3. Which sections did you feel were lacking? In what way were they lacking?
4. Were your training expectations fulfilled? Why or Why not?
5. How could we improve the overall learning experience?
6. Do you plan to engage in further Digital Literacy training? Why? Why not?
7. After this training, do you feel comfortable applying for employment online?
Additional Comments or Suggestions:
Digital Literacy Post Assessment
Strongly Agree
Disagree
Agree
Strongly Agree
Training goals and objectives were clearly stated before the start of training
The quality of the content was consistent throughout training
The overall training content was engaging
The content was not too challenging for an average learner
The content was in-depth and detailed
The topics covered were relevant to me
The content was well organized and easy to follow
The content structure was clear and logical
There were no external distractions while taking this training
I was offered accessibility features (ex. Larger text, Bigger Keyboard, etc.)
I liked the pace of learning for this training
This training met my expectations
The trainer was knowledgeable with the topics covered in training
The trainer provided relevant examples during the training
The trainer was able to answer all of my questions and concerns
There was enough time allocated to complete training
Yes/No
Yes
No
Did you achieve the overall learning goals?
Would you recommend this course to a colleague?
Do you feel that your knowledge or skills have improved by taking the course?
Would you feel confident about taking another course on the same platform?
Were you referred to additional employment assistance?
Did your trainer respond to your questions in a timely manner?
Did you feel comfortable expressing your questions or concerns to your trainer?
Would you consider additional training in digital literacy or other fields?
Were you referred to additional employment assistance?
Were you referred to additional supportive services?
What is your comfort level with:
Poor
Good
Very Good
Excellent
Turning on a computer
Using a mouse
Using a keyboard
Printing documents
Scanning documents
Saving files onto a USB Drive, Google Drive
Creating and editing in word processing applications (ex: Word, Google Docs
Creating and editing in spreadsheet applications (ex: Excel, Google Sheets)
Creating and editing in presentation applications (ex: PowerPoint)
Using the Internet
Sending, receiving, replying to, and forwarding email
Evaluating information you find on the internet
Using Communication applications (ex: Skype, Zoom, FaceTime)
Using Social networking services (ex: Facebook, Instagram, Twitter)
Using Video sharing sites (ex: YouTube)
Using Web search engines (ex: Google, Bing)
Submitting employment applications and resumes online
Checkbox Grid
Yes
No
Optimizes Operating System Functionality – I can identify an operating system (ex: Windows, Linux, IOS)
Manages Hardware – I know how to find and identify the parts of a computer. (ex: CPU, monitor, printer).
Identifies Software – I am able to identify types of software (ex: Edge, Word, Excel, Adobe)
Use Mobile Devices for Learning – I know how to use my smartphone or tablet to learn.
Accesses and Navigates the Internet Safely – I know when a website is safe to open and is secure.
Creates and Manages Usernames and Passwords – I can make my own username and password.
Manages and Shares Files – I know how to save files on my computer and how to copy files to another device (ex: Cloud, flash drive, Google Docs).
Practices Healthy Screen Time Habits – I have time limits for using my computer, phone or other smart device.
Sends and Manages Email – I know how to write an email for work, family and friends. I can tell if an email is a scam. I know how to avoid junk emails.
Engages in Social Media – I am able to access and use social media to make, share and view posts (ex: Facebook, Twitter, Instagram).
Optimizes Online Search Strategies – I know how to search the internet for information, look for a job or my local school.
Assesses Reliability of Search Results – I know how to pick the best choice from my internet search.
Shares Online Content Appropriately – I am able to share online information safely and appropriately and demonstrate comprehension of the purpose, audience and potential impact of what is being shared. I know how to gather and share with my peers or
Thank you!
We appreciate your time and attention to this survey and we are thankful that you chose to WIN with us!