EmailMeForm
ECS RELAXER/TEXTURIZER CONSULT
If you are a new client or if it has been 120 days or more since your last visit, you will need to complete this form.
PURPOSE OF THE CONSULTATION
This online form ensures the success of your Relaxer or Texturizer by evaluating your hair's length, density, condition, texture, and chemical history to prevent adverse reactions. It also helps us identify your hair goals and schedule the most suitable services. Note: Relaxer/Texturizer services are available Wednesdays - Saturdays.
HOW TO RESERVE YOUR APPOINTMENT
1. Complete the Form: Fill out and submit the Relaxer/Texturizer consultation form.
2. Review Process: Ms. CeCe (Stylist) will review your form and offer personalized recommendations based on your hair's condition. Additional details may be requested as needed.
3. Response: Expect an email response within 72 business hours. Our appointment coordinator, Joy, is available Tuesday to Saturday, 8 AM to 4 PM. You'll receive a confirmed appointment quote and summary regarding your hair's suitability.
4. Confirm Your Appointment: Review the personalized quote and respond with your preferred dates via email or text to our Client Service Coordinator.
5. Secure Your Booking: Submit payment for your selected Relaxer/Texturizer service or choose a payment plan option to finalize your appointment.
IMPORTANT NOTES:
- You may be placed on a waitlist with an estimated wait time of 1-4 weeks.
- A response is required within 72 hours (3 days) to schedule your appointment. Failure to respond will forfeit the booking.
- We will take non-identifiable photos/videos for social media to showcase our services.
Note: Current photos of your hair are required with this form.
PERSONAL INFORMATION
We are excited to have the pleasure of serving you and we appreciate you taking the time to answer our Consultation questions before your Chemical Relaxer/Texturizer appointment with us.
What is your full name?
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First
Last
What is your shipping address?
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Street Address
Address Line 2
City
State / Province / Region
Postal / Zip Code
Antigua and Barbuda
Aruba
Bahamas
Barbados
Belize
Canada
Cayman Islands
Cook Islands
Costa Rica
Cuba
Dominica
Dominican Republic
El Salvador
Grenada
Guatemala
Haiti
Honduras
Jamaica
Mexico
Netherlands Antilles
Nicaragua
Panama
Puerto Rico
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Trinidad and Tobago
United States
Argentina
Bolivia
Brazil
Chile
Colombia
Ecuador
Guyana
Paraguay
Peru
Suriname
Uruguay
Venezuela
Albania
Andorra
Armenia
Austria
Azerbaijan
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Faroe Islands
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
San Marino
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Ukraine
United Kingdom
Vatican City
Afghanistan
Bahrain
Bangladesh
Bhutan
Brunei Darussalam
Myanmar
Cambodia
China
East Timor
Hong Kong
India
Indonesia
Iran
Iraq
Israel
Japan
Jordan
Kazakhstan
North Korea
South Korea
Kuwait
Kyrgyzstan
Laos
Lebanon
Malaysia
Maldives
Mongolia
Nepal
Oman
Pakistan
Palestine
Philippines
Qatar
Russia
Saudi Arabia
Singapore
Sri Lanka
Syria
Taiwan
Tajikistan
Thailand
Turkey
Turkmenistan
United Arab Emirates
Uzbekistan
Vietnam
Yemen
Australia
Fiji
Kiribati
Marshall Islands
Micronesia
Nauru
New Zealand
Palau
Papua New Guinea
Samoa
Solomon Islands
Tonga
Tuvalu
Vanuatu
Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Central African Republic
Chad
Comoros
Democratic Republic of the Congo
Republic of the Congo
Djibouti
Egypt
Equatorial Guinea
Eritrea
Ethiopia
Gabon
Gambia
Ghana
Gibraltar
Guinea
Guinea-Bissau
Cote d'Ivoire
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Morocco
Mozambique
Namibia
Niger
Nigeria
Rwanda
Sao Tome and Principe
Senegal
Seychelles
Sierra Leone
Somalia
South Africa
Sudan
Swaziland
United Republic of Tanzania
Togo
Tunisia
Uganda
Zambia
Zimbabwe
Country / Region
Please list your Mobile or Contact Phone number?
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Confirm
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What is your Email address
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Confirm
How did you hear about us?
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Current Client
Facebook
Google Review
Google Search
Instagram - Endless Creations Salon
Instagram - Specific Stylist Page
Internet Search
Referral
Referred By, list name
CLIENT STATUS
I am a:
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Exisitng Client (Last Visit 5-6 Months Ago)
Existing Client (Last Visit 4 Months Ago)
New Client (First Visit)
Returning Client (Last Visit 6+ Months Ago)
Visiting Client (Out-of-Town)
I am scheduling a Relaxer service for:
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Friend
My Child
My Grandchild
Myself
Other, please list
Name of the person Receiving services
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First
Last
Gender of the person receiving services
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Male
Female
Non-Binary
Occupation of the person receiving services
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Ex. Student, Retired, Nurse, etc.
What is the age of person receiving services?
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6-12 years
13 to 17 years
Under 30
In my 40s
In my 50s
In my 60s
In my 70s
In my 80s
In my 90s and up
CLIENTS UNDER THE AGE OF 17 MUST COMPLETE THIS FORM AND ALSO COMPLETE OUR ONLINE PARENT CONSENT FORM.
BOTH FORMS MUST BE SUBMITTED PRIOR TO AN APPOINTMENT
REQUESTED RELAXER/TEXTURIZER SERVICE
REQUESTED SERVICE
Which Relaxer service would you like to schedule?
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VIRGIN RELAXER (WHOLE HEAD)
VIRGIN RELAXER | TWEEN (WHOLE HEAD)
RELAXER RETOUCH PIXIE (8-11 WKS)
RELAXER RETOUCH RELAXER (8-11 WKS)
RELAXER RETOUCH PLUS (12 - 15 WEEKS)
RELAXER RETOUCH | TWEEN (8- 11 WKS)
RELAXER RETOUCH | TWEEN (12 - 15 WKS)
VIRGIN TEXTURIZER (WHOLE HEAD)
TEXTURIZER RETOUCH |(8-11 WKS)
TEXTURIZER RETOUC (12 - 15 WEEKS)
TEXTURIZER RETOUCH | TWEEN (8-11 WEEKS)
TEXTURIZER RETOUCH PLUS | TWEN (12 - 15 WKS)
VIRGIN TEXTURIZER | TWEEN (WHOLE HEAD)
Relaxer/Texturizer Services Price:
Please copy and paste our booking page link to view the most current relaxer and texturizer pricing. LLINK: https://bit.ly/ECSBOOKPG
HAIR TEXTURE - TYPES- DIFFERENCES
What is your Ethnicity?
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African American
Asian
Bi-Racial
Caucasian
Hispanic
Indian
Other
What is your natural, un-treated, air-dried hair texure?
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Type 2 - Wavy (like a loose S)
Type 3 A Loose Curly
Type 3B Defined med. springy curls
Type 3C Corkscrew curls
Type 4A -Coily, springy curls
Type 4B - Moderate Zigzag coils
Type 4C -Tight Zigzag
Kinky-Curly
Wavy
Other, Describe
CHEMICAL HISTORY
In the past five years, have you used any of the following?
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Bleach/Lightener
Color Deposit Conditioner
Color Deposit Shampoo
Color Remover
Hair Lightening Sun Sprays
Henna Color
Home Color
Keratin Treatment(s)
Perm (Permanent Wave)
Relaxer/Texturizer
Salon Color
Soft Curl Perm
Other
Additionally, please provide details of any chemical treatments you've had in the past year, including the types of chemicals used and the dates of application. Also, include any chemical treatments from the past five years, specifying the volume of developer used and the dates.
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Importance of Disclosing Chemical Treatments
Even if chemical treatments were done over a year ago, residues can still be present in the hair shaft, impacting its structure and health. Disclosing any past treatments allows us to assess your hair’s compatibility with the Relaxer/Texturizer process and helps minimize the risk of damage or unwanted results.
Your safety and hair health are our highest priorities.
Were you satisfied with your last Chemical service(s)? Yes or No Please explain what you like If yes, If No, why?
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HEALTH HISTORY
Please list any prescription medications you are currently taking.
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Are you currently pregnant or have given birth in the past year?
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Yes
No
Have you gone through menopause or could be pre-menopausal?
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Yes
No
Have you had surgery that required general anesthesia in the past year?
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Yes
No
Please list any known allergies
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CURRENT HAIR LENGTH
Hair length impacts how much relaxer is required and the total processing time - longer hair may require more product and care
My natural hair length is:
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PIXIE LENGTH ABOVE NAPE AREA
BETWEEN NAPE & MID NECK
CHIN LENGTH DOESNT TOUCH SHOULDERS
SHOULDER LENGTH
JUST BELOW SHOULDER LENGTH
TOUCHING SHOULDER BLADE
JUST BELOW SHOULDER BLADE
JUST ABOVE BRA STRAP
BRA STRAP LENGTH
JUST BELOW BRA STRAP LENTH
WAIST LENGTH
JUST BELOW WAIST LENGTH
WHAT LENGTH DOES YOUR HAIR NEED TO BE FOR A RELAXER/TEXTURIZER HAIR SERVICE?
Your hair should be at least 2+ inches long
HOW TO MEASURE YOUR HAIR LENGTH
For an accurate measurement, use a flexible measuring tape. Start at your scalp and extend the tape along the length of your hair to determine its length in inches or centimeters.
HAIR DENSITY
Hair density affects how much cream relaxer is required for proper saturation and processing - more density may require more product and service time.
SELECT THE CORRECT HAIR DENSITY. Measure you own air Density - Read Below!
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Circumference of 3 inches
Circumference of 4 inches
Circumference of 5 inches
Circumference of 6 inches
Circumference of 7 inches
Circumference of 8 inches
Circumference of 9 inches
Circumference of 10 inches
Circumference of 11 inches
Circumference of 12 inches
Circumference of 13 inches
Circumference of 14 inches
Other
FOLLOW THE INSTRUCTIONS BELOW FOR AN ACCURATE READING
- Place your hair into a ponytail using a ponytail holder (wrapping 2x's).
- Wrap a flexible tape measure around the base of your ponytail (this reveals your hairs' density).
HD - High Density Hair requires more time and product usage.
This helps us to QUOTE CORRECT pricing and allocate and anticipate the amount of time and product usage your GinaCurl service may be.
CURRENT HAIR CONDITION
What is the current condition of your hair?
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Virgin
Relaxed
Colored Treated
Texturized
Not sure, please give details
My hair is:
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My hair is very healthy
My hair is fairly healthy
My hair is broken off and uneven
Other, please describe
How would you describe your current hair texture?
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Weak
Dry/Brittle
Damaged
Over- processed
Under- processed
Shedding
Other
HAIR THINNING AND HAIR LOSS
Are you currently experiencing any of the following? (Select all that apply)
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Hair Thinning
Hair Loss
Breakage
Bald Patches
None
If yes, please explain.
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If no, type N/A
CURRENT HAIR MAINTENANCE
Does your hair become knotted?
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Yes, Sometimes
All the time
Not often
If yes, please explain.
How do you usually have your hair styled?
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Blow Dry
Blow Dry and Thermal (Hot Tool) Curl
Rod Set
Roller Set
Wrap Set
Other
Is your hair dry and brittle OR heat damaged? Explain how often you straighten, flat iron, or use heat to style your hair? *
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What products do you currently use in your hair? And, how often you apply them. Please explain your hair care and conditioning regimen?
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Please list everything you put in your hair including Shampoos, Conditioners, Styling aids, Proteins, Mask Treatments, etc.
Example:
-Quick Conditioner rinse off in a few minutes
- Deep condition no heat
- Leave in condition only
NOTE: Some products can be incompatible with professional chemicals, so please be as honest and transparent as possible.
Would you say your hair is heat-damaged, or your natural texture is compromised due to flat ironing, blow drying or any other heat-styling?
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HOW OFTEN DO YOU STRAIGHTEN, FLAT IRON, OR USE HEAT TO STYLE YOUR HAIR?
Have you done a Keratin Treatment in your hair within the past year? If yes, when was your last Keratin Treatment and which Keratin Treatment brand did you use? If no, type N/A?
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CURRENT SCALP HEALTH
What is the current condition of your scalp?
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I have eczema
I have psoriasis
I have bumps
Other, please describe
Do you presently have any of the following?
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My scalp is bald in some areas.
I have scalp alopecia.
I am recovering from chemotherapy/radiation treatments/medication.
I am experiencing post pregnancy hair shedding.
NO
If yes, what areas?
CURRENT CUT/TRIM STATUS
Knowing your last time helps ensure your ends are healthy and intact, resulting in a polished finished look - not a frayed or breakage- prone look.
Do you currently have split ends? Explain, how often you trim your hair and when was your last trim?
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When was your hair last haircut/trim? And, who cut/trimmed your hair? Professional or At Home stylist?
Please list any other salon services you would like to receive the day of your Relaxer appointment.
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Example: Hair Cut, Trim or Demi/Semi Color service
Additional Services with Hair a Relaxer service are additional Cost.
RELAXER BRAND PREFERENCE
What brand of Relaxer would you like to use?
is your preferred **Choose from Mizani, Design Essentials, and Affirm Relaxer Systems.
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Affirm
Design Essentials
Mizani
Mizani Butter Blend (Texturizer)
PhytoSpecific (Organic Relaxer)
Other
SUBMIT CURRENT PHOTOS
If we cannot see your hair, we cannot provide an accurate quote. Photos must be current, as outdated images may result in changes to the price when you arrive at the salon. Updated photos are essential for providing the most accurate quote possible.
Please upload current photos of the FRONT of your hair.
FRONT
ALL PHOTOS MUST BE NECK UP
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Add File
PLEASE STAND AGAINST A WHITE OR LIGHT BACKGROUND
NO PONYTAILS, UPDO STYLES, BRAIDS, WEAVE ETC. - WE NEED TO SEE YOUR HAIR.
Please upload current photos of the RIGHT SIDE of your hair.
RIGHT SIDE
ALL PHOTOS MUST BE NECK UP
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Add File
PLEASE STAND AGAINST A WHITE OR LIGHT BACKGROUND
NO PONYTAILS, UPDO STYLES, BRAIDS, WEAVE ETC. - WE NEED TO SEE YOUR HAIR.
Please upload current photos of the LEFT SIDE of your hair.
LEFT SIDE
ALL PHOTOS MUST BE NECK UP
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Add File
PLEASE STAND AGAINST A WHITE OR LIGHT BACKGROUND
NO PONYTAILS, UPDO STYLES, BRAIDS, WEAVE ETC. - WE NEED TO SEE YOUR HAIR.
Please upload current photos of the BACK SIDE of your hair.
BACK SIDE
ALL PHOTOS MUST BE NECK UP
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Add File
PLEASE STAND AGAINST A WHITE OR LIGHT BACKGROUND
NO PONYTAILS, UPDO STYLES, BRAIDS, WEAVE ETC. - WE NEED TO SEE YOUR HAIR.
SUBMIT RELAXER GOAL PHOTOS
Please upload 2-3 goal photos of how you want your Relaxer service to look.
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Add File
YOUR VERSATILITY
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I wear my hair the same every day
I sometimes wear my hair differently on the weekends
I am open to new styles and change often
I try a new look every day
How is your hairline?
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My hairline is in tact
I have thinning areas in my hairline
I have bald spots in my hairline
I have breakage in my hairline
If yes, describe areas?
Do you suffer from hair loss?
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Yes
No
If yes, what areas?
SKIN & SCALP CONDITION
Have you ever had any allergic response or adverse reactions to substances put onto your skin or scalp? Please give details
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Have you ever been treated by a doctor for hair loss or scalp problem? If yes, when?
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Type N/A if this does not apply to you.
Do you suffer from dry, itchy, scalp?
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Yes
No
Other
Do you have a sensitive scalp?
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Yes
No
Other, please describe
RELAXER STYLING & MAINTENANCE
When was the last time you loved your hair and what was your length at that time?
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What style options do you prefer?
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Body Curls
Flat Iron with slight bump
Flexi Rod Set
Rod Set
Roller Set
Specialty Rod Set
Twist Set
Wrap/Mold
Other, please descrirbe
How do you prefer to wear your part?
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Left Side
Right Side
Middle Part
High Off-Center Part
Swoop Part
Low Side Part
Other, please descirbe
I want my relaxed hair to be:
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In your own words please describe
How often can you realistically visit the salon for Relaxer maintenance?
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Every 2 Weeks
Every 3 Weeks
Every 4 Weeks
Every 6 Weeks
Other
RELAXER CARE TREATMENTS ARE HIGHLY RECOMMENEDED BETWEEN RELAXER RETOUCH SERVICES IN ORDER TO STRENGTHEN AND FORTIFY YOUR RELAXED HAIR.
How often do you shampoo & condition your hair? Please select from the following
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Daily
1x Week
2x Week
Every 2 Weeks
Every 3-4 Weeks
Other
Please list the name brand of shampoo, conditioner, treatments you are presently using.
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How often do you oil your scalp?
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Daily
1x Week
2 - 3 x Week
Rarely
Never
Other
What kind of hair care do you usually get?
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I receive professional care at a salon.
I generally wash and style my hair myself.
I generally do my own relaxer and/or color treatments.
Other
DAMAGED HAIR NOTICE
If you have significant damage, we recommend:
Damaged Hair Repair Treatment – $130 per session (3-5 sessions recommended before any chemical). It restores essential elements to revitalize your hair.
Mizani Butter Blend Relaxer – Price varies (retouch vs. virgin). It smooths brittle hair, reduces 70-90% of curl, and is good for fine, color-treated hair while maintaining texture versatility.
RELAXER/TEXTURIZER SCHEDULING
Relaxer/Texturizer services are available Wednesday through Saturday. For appointments on alternative days or times, see the Permanent Wave Convenience Appointment options below.
REQUEST AN APPOINTMENT:
Request an Appointment:
Please specify the following in the comments:
1. Preferred date
2. Preferred time
3. Service (e.g., Virgin Relaxer, Relaxer Retouch)
4. Any requests or restrictions
5. Additional information
RELAXER/TEXTURIZER CONVENIENCE APPOINTMENTS
Convenience appointments are appointments outside of regular operating days and hours and must be coordinated with our Client Service Coordinator via Text/Email.
EARLY BIRD APPOINTMENTS
Appointments before 9 AM - $25 - $65 surcharge
• General Service: $25
• Specialty Service: $45
• Premium Specialty Service: $65
NIGHT OWL APPOINTMENTS
Appointments occur after 6 PM - $25 - $65 surcharge
• General Service: $25
• Specialty Service: $45
• Premium Specialty Service: $65
SCHEDULED/ UNSCHEDULED | SUNDAY/MONDAY APPOINTMENT REQUESTS
Sundays and Mondays Convenience Fee: $50 - $100 surcharge
• General Service: $50
• Specialty Service: $75
• Premium Specialty Service: $100
Sundays and Mondays are reserved for GinaCurl and Japanese Hair Straightening clients. General, Specialty, and Premium Specialty service appointments are available on these days with staggered booking.
NOTE: A Relaxer or Texturizer service is a Specialty Service
Relaxer/Texturizer CONVENINCE APPOINTMENT COMMENT BOX
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Type N/A if not applicable
How Soon would you like your Relaxer service?
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Today would be great! ASAP
3-5 weeks
If someone cancels, call me
Sometime this month
Soon - Within the next week
Not sure, please give details
To expedite the Process sign up to be put on our waiting list. Text Jay at 480-485-4413 for Sign Up Form
SELECTING AN APPOINTMENT DAY(S)
Which day(s) work best for your Relaxer appointment to occur?
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Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Other, Multiple Days Here
NOTICE: BRAID REMOVAL & DETANGLING
If you're removing braids, twists, or extensions after an extended period, please shampoo, condition, and detangle your hair 4 days before your relaxer appointment, and oil your scalp.
Detangling matted hair is not included in our service time. If you arrive with matted hair, we may need to cancel your appointment.
Please note that detangling or removing extens Ions during your scheduled appointment is not permitted; it is a separate service with additional fees. Thank you for your understanding.
POROSITY & ELASTICITY TEST
A porosity and elasticity test is required on the day of your relaxer at no extra cost. It assesses your hair’s health, helps determine the appropriate formula strength, and guides the processing time.
RELAXER/TEXTURIZER PAYMENT OPTIONS
RELAXER RETOUCH CLIENTS
Existing Clients Only: (<4 months) = $35
COPY & PASTE THE FOLLOWING LINK BELOW TO SUBMIT THE HOLD MY SPOT REQUIRED DEPOSIT
https://endless-creations.square.site/
VIRGIN RELAXER CLIENTS
New Clients (0-6 VISITS) = $65
Existing Clients (7+ VISITS) = $55
Welcome Back Clients (6+ MONTHS since last visit) = $50
COPY & PASTE THE FOLLOWING LINK BELOW TO SUBMIT THE HOLD MY SPOT REQUIRED DEPOSIT
https://bit.ly/VIRGINRLXRDEP
Please be aware that full payment OR a payment plan is required to secure your first Silk Press appointment.
This payment is non-refundable and non-transferable, as it reserves 3-4 hours on our calendar, preventing others from booking during that time.
CLIENT SAFETY
Your clothes may be exposed to the chemicals and products despite our best efforts to protect them. We advise that you dress down at your Relaxer appointment, bring an extra shirti if necessary.
There is a risk of your jewelry (earrings, necklaces, etc.) being damaged or lost during your service(s). We advise that your remove them before your service(s).
SECURE YOUR RELAXER/TEXTURIZER DEPOSIT AND PAYMENT OPTIONS
Select which payment option works best for you.
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Pay my $55-$65 Relaxer/Texturizer Straightening Hold My Spot deposit today and the balance upon arrival on the day of service.
Pay the full price for the Relaxer/Texturizer service today via Zelle.
AFTERPAY - Choose to pay over 6 or 12 months or in 4 interest-free payments
CHERRY PAY: Apply for a Cherry Pay payment plan to split my payments for the Relaxer/Texturizer service(s)
Text our Client Service Coordinator at 480-485-4413 to request a deposit or select your payment plan link.
OTHER PAYMENT & DEPOSIT OPTIONS
HOLD MY SPOT DEPOSIT :
To submit your deposit, copy and paste this link into your web browser: https://bit.ly/ECSRLXRHOLDMYSPOT
COMPLETE OUR PAYMENT FORM
To access our payment form, copy and past this link into your web browser: https://bit.ly/ECSPMTFORM
Additional Payment Options:
CASHAPP: $MSCECEFOXX
VENMO: @MSCECEFOXX
ZELLE: mscece@endlesscreationssalon.com
After submitting your deposit, please send a screenshot of your confirmation page to our Textline at 480-485-4413 to complete your booking request.
A non-refundable, non-transferable deposit for the Permanent Wave Specialty Service will be charged at booking and applied to your service on the requested date.
RELAXER/TEXTURIZER FINAL PAYMENT
Final payment is due UPON ARRIVAL the day of your Relaxer/Texturizer appointment.
Preparation Tips for Your Relaxer Appointment
- Be Prepared: Have realistic options for your hair goals.
- Wash Your Hair: Clean your hair min 3 DAYS max 5 days before; Feel free to oil your scalp as it creates a protective barrier from the chemical.
- Minimal Products: Arrive with little to no products in your hair.
- Detangle: Ensure your hair is comb-able from root to ends.
- Trim if Needed: If it’s been over 3 months (12 Weeks) since your last trim or you have split ends, consider a trim for clean ends.
- Dress Accordingly: Avoid favorite clothing or jewelry.
- Pack a Snack: Appointments may last 2-5 hours; ECS offers beverages and light snacks.
- Budget for At-Home Care: Maintain your investment with salon-quality shampoo and products.
- Invest in Good Products: Allocate budget for specialized products to preserve your Relaxer/Texturizer service.
Damaged Hair Recommendations
If your hair is not ready for a relaxer, we recommend a Silk Press or Silk Blowout with Protein and/or Reconditioning Treatments. You might also consider our Hair Rebuilding Treatment, which includes three to five sessions at 120 dollars each to restore strength.
It’s best to avoid heat and chemical services until your hair is fully healed. An at-home repair kit is also available for purchase.
WHAT'S NEXT?
After reviewing your Relaxer/Texturizer Online consultation and the photos we will send you a quote VIA EMAIL and be able to answer your questions and/or concerns on a more personal level.
CLIENT TARDINESS & LATE START NOTICE
All clients are granted a 10-minute grace period for all appointments. After 15 minutes we reserve the right to cancel, reschedule or proceed with services and Charge a Late Start Fee.
- $25 Late Start Fee – General Services
- $45 Late Start Fee – Specialty Services
- $50 Late Start Fee - Premium Specialty Services
Please arrive on time. If you are more than 15 minutes late, we may not be able to provide your full service and might need to reschedule. A new deposit may be required to reserve a new appointment to avoid disrupting others.
STYLIST LATE START FEE/COMPENSATION OPTION
There may be a wait of up to 15 minutes before your appointment starts. Working with curly hair can be time-consuming, and while we strive to stay on schedule, delays may occur. If we're running behind, we will send a text message 30 minutes to 1 hour before your appointment.
If we are more than 15 minutes late, we will offer a discount of $10 to $30 off your service OR complimentary service compensation for your current or next appointment, at the stylist's discretion.
CANCELLATION NOTICE
Cancellations, Modifications and/or Rescheduling must be completed at least 48 hours prior to the scheduled appointment time
Please specify your understanding of our cancellation policy:
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Agreement to Cancellation Policy
I agree to the cancellation policy outlined by the salon.
Date Time
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Signature
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