Dealer / Manufacturer Relationship Survey
We are interested in our MIASA dealer members’ relationships with their respective manufacturers.
  • Very important Important Not important
    Product Quality
    Parts Availability
    Parts Quality
    Product Technical Support
    Manufacturer Response to Dealer Needs/Concerns
    Warranty Payments
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges (credits)
    Corporate signage
    Brochures
    Search Engine Optimisation (SEO)
    Franchise relationship

  • How satisfied are you with the following manufacturers in regard to the following (where 1 is very dissatisfied and 5 is very satisfied)? Please only select those that apply.

  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction
  • 1 2 3 4 5
    Product Availability
    Warranty Procedures
    Communication with Management
    Marketing & Advertising Support
    Return Privileges
    Overall satisfaction