EmailMeForm
SIMS Data Exchange Problem Report
Please use this form to request support for problems with the transfer of data between the SIMS server and the ParentPay cloud service
Your name
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First
Last
Your contact email
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Your contact phone number
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School postcode
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Confirmation that you have successfully restarted the SSM service but the school is reporting that the data transfer is still not working
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I confirm that I have restarted the service and checked that it is still not working
Use this link to upload the SimsDataService.Package.2026-xx-xx.log file
(located on the SIMS server in C:\ProgramData\SIMS\SIMS Services Manager\Logs)
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