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FIRST VISIT JHST ONLINE CONSULT FORM
Endless Creations Salon | Chandler/Gilbert, Arizona
If you are a new client or it has been "120+ days" since your last visit, please complete this consultation form.
PURPOSE OF THIS CONSULTATION
This form helps us review your Japanese Hair Straightening compatibility, customization needs, safety considerations, and estimated investment.
Because JHST is a permanent thermal restructuring service, we review your texture, density, stretched length, chemical history, hair condition, and straightening goals.
CONSULTATION PROCESS
Step 1 - Complete Your Form
Please submit your photos, hair history, straightening goals, and scheduling preferences. Incomplete forms may delay review.
Step 2 — Stylist Review
Ms. CeCe will review your photos, texture, density, length, chemical history, and goals. Additional details may be requested if needed.
Step 3 - Quote + Summary
Please allow approximately 2-5 business days for your personalized JHST Consult Quote & Summary, which may include recommendations, estimated investment, appointment options, payment options, and reservation instructions.
Step 4 — Reserve Your Appointment
Appointments are officially reserved once required payment arrangements are completed.
IMPORTANT SERVICE NOTES
Timing, pricing, and product usage vary based on density, texture responsiveness, chemical history, and service complexity.
Textured and shrinkage-prone hair may reveal additional stretched length during the straightening process.
CONSULTATION TIME ESTIMATE
This consultation typically takes approximately 15–25 minutes to complete.
Please answer carefully for the most accurate recommendations and quote.
Need more time? A Save & Resume option is available near the bottom of the form, allowing you to continue from any device.
CLIENT SUPPORT
Text us: 480-485-4413
Tuesday–Saturday | 8 AM–4 PM
PERSONAL INFORMATION
Please complete the information below for the person receiving services.
What is your full name?
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First
Last
What is your Email address:
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Confirm
Please list your Mobile phone number:
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Confirm
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What is the age of the person receiving the JHST - Japanese Hair Straightening service?
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17 and younger
18-19 yrs
In my 20s
In my 30s
In my 40s
In my 50s
In my 60s
In my 70s
In my 80s
In my 90s and up
If under 18, please provide current age and date of birth (MM/DD/YYYY).
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CLIENTS UNDER THE AGE OF 18
All clients under the age of 18 are required to complete this consultation form and submit our Online Parent Consent Form prior to booking.
Both forms must be received before an appointment can be scheduled.
What is your occupation?
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Ex. Student, Retired, Nurse, etc.
Gender Identity of the person receiving services
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Female
Male
Non-Binary
If booking a retouch, when was your last JHST?
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Type n/a if not applicable
Have you visited Endless Creations Salon before?
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Yes
No
How did you hear about Endless Creations Salon?
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Google
Instagram
TikTok
Facebook
Yelp
Referral
Internet Search
If referred, who may we thank?
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CLIENT STATUS
I am a:
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FIRST VISIT CLIENT (0 Visits)
EXISTING CLIENT (Seen within 4 months)
RETURNING CLIENT (4–11 months)
RETURNING CLIENT (12 + MONTHS ago)
VISITING CLIENT - OUT OF TOWN NEW CLIENT
VISITING CLIENT - OUT OF TOWN RETURNING CLIENT
If visiting from out of town, please list city + state.
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Who is receiving the JHST service?
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Myself
My Child
My grandchild
My Foster Child
My Friend
Other
IF NOT "MYSELF"
Name of service recipient.
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HEALTH + SAFETY HISTORY
Japanese Hair Straightening is a chemical thermal restructuring service.
Health history, medication use, hormonal changes, allergies, and scalp conditions may affect compatibility, processing behavior, and hair integrity.
Accurate information helps us prioritize safety and hair health.
PREGNANCY / HORMONAL HISTORY
Have you recently experienced any of the following?
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Pregnancy
Breastfeeding
Postpartum Shedding
Hormonal Hair Changes
None
MEDICAL + SURGICAL HISTORY
Have you had:
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Major Surgery within the past 12 months
Medically related hair loss
Scalp or autoimmune concerns
Medication-related hair changes
None
ALLERGIES + SENSITIVITIES
Do you have allergies or sensitivities to:
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Hair chemicals
Fragrance
Ammonia
Sulfates
Hair products
None
SCALP HEALTH SCREENING
Do you currently experience:
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Flaking
Tenderness
Itching
Scalp irritation
Hair thinning
None
ADDITIONAL HEALTH NOTES
Please elaborate on any medical history, allergies, sensitivities, pregnancy/postpartum concerns, medications, scalp concerns, or hormonal changes that may affect your hair service.
Type N/A if not applicable.
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HAIR TEXTURE - TYPES - DIFFERENCES
HAIR TEXTURE / CULTURAL HAIR BACKGROUND
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African American
Asian
Bi-Racial
Caucasian
Hispanic
Indian
Other, please explain
Helps assess texture patterns, curl responsiveness, density tendencies, and JHST customization considerations.
Your natural curl pattern (select the closest match)
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Type 2 - Wavy (like a loose S)
Type 3 A Loose Curly
Type 3B Defined med. springy curls
Type 4A -Coily, springy curls
Type 4C -Tight Zigzag
Type 4B - Moderate Zigzag coils
Type 3C Corkscrew curls
Kinky-Curly
What is your natural hair type?
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Fine
Medium
Coarse
HAIR DENSITY
Hair density helps us estimate your Japanese Hair Straightening service timing, customization needs, product usage, and overall service complexity.
Higher density hair often requires more detailed sectioning, additional solution saturation, increased thermal work, and longer appointment timing.
Because density directly impacts time + product usage + pricing, we measure density before confirming your service estimate.
What do you notice visually?
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Thin
Medium
Thick
Very Thick
Super Thick
HAIR DENSITY (PONYTAIL CIRCUMFERENCE)
Please select the option that best represents your ponytail's circumference when all hair is gathered together.
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Low Density (0–3 inches)
Medium Density (3–5 inches)
High Density (5–7 inches)
Extra High Density (7–9 inches)
Ultra Density (9–12 inches)
Extreme Density (12–15 inches)
Max Density (15–18)
Hyper Density (18–21+ inches)
HOW TO MEASURE YOUR HAIR DENSITY
Gather all of your hair into a ponytail.
Wrap a flexible measuring tape around the circumference of the ponytail.
Select the closest measurement.
Your measurement does not need to be exact.
This reading provides an initial understanding of:
• hair fullness
• service complexity
• projected timing
• estimated product usage
JHST DENSITY + TIME FACTOR
Japanese Hair Straightening is a precision thermal service.
Higher density hair typically requires more:
• sectioning
• solution saturation
• blow drying
• flat-ironing time
This can increase service timing, product usage, and overall appointment complexity.
CURRENT HAIR LENGTH
Note: The length of your hair may impact both the duration and cost of your service, as longer hair typically requires more time to process.
CURRENT HAIR LENGTH (WHEN STRETCHED)
Select the option that most closely matches your fully stretched hair length.
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Above Chin / Nape
Neck to Shoulder
Below Shoulder to Shoulder Blade
Below Shoulder Blade to Bra Line
Below Bra Line to Waist
Waist Length +
WHY WE MEASURE LENGTH
Length helps estimate:
• timing
• product usage
• service complexity
• investment
Textured hair may appear longer when fully stretched during JHST processing. Final length classification is confirmed in person.
LENGTH REQUIREMENTS
• Minimum hair length: 4 inches
• Pricing may vary based on length, density, and product usage
CURRENT HAIR CONDITION
My hair is:
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Dry
Oily
Balanced
Frizzy
Rough ends
Split Ends
Breakage
Thinning or shedding
Healthy Overall
CURRENT SCALP HEALTH
Do you have any scalp conditions?
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Flaking
Itching
Tender Areas
Thinning Areas
None
HAIR MAINTENANCE HABITS
How often do you shampoo your hair?
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Weekly
Every 2 weeks
Every 3-4 weeks
Monthly
How often do you blow-dry or straighten your hair?
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Weekly
Occasionally
Rarely
Never
HAIR CUT HABITS
When was your last trim?
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Within 6 weeks
2–3 months ago
4–6 months ago
6+ months ago
Do you deep condition regularly? If yes, what products do you use and when was your last treatment?
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CHEMICAL COMPATIBILITY + JHST ELIGIBILITY SCREENING
IMPORTANT COMPATIBILITY NOTICE
Japanese Hair Straightening is a permanent thermal restructuring service, so previous chemical services must be reviewed carefully.
Previous chemical services do not automatically mean “never.” However, relaxers, texturizers, permanent waves, and certain chemical straightening histories may affect compatibility.
Depending on your hair history, current condition, grow-out status, and hair integrity, some clients may require:
• additional consultation review
• home maintenance + strengthening support
• grow-out planning
• in-salon preparation services
• alternative smoothing or straightening recommendations
Our goal is to determine the safest and most appropriate pathway for your hair goals.
PRIOR CHEMICAL SERVICES
Have you EVER had any of the following?
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Relaxer
Texturizer
Perm
Chemical Straightener
None
COLOR HISTORY
Have you had any of the following?
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Permanent Color
Demi-Permanent Color
Semi-Permanent Color
Bleach / Lightener
Balayage / Highlights
None
If yes, please list:
• service type
• approximate date of last service
• professional or at-home (if known)
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CURRENT HAIR COLOR
What is your NATURAL hair color?
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Jet Black
Black -Black/Brown
Darkest Brown/Brown
Light Brown
Dark Blonde
Light Blonde
Other
GRAY COVERAGE
Approximately how much gray hair do you currently have?
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0-9%
10-30% (a few grays)
40-60% (about half gray)
70-90% (mostly gray)
100% Gray
Salt & Pepper
Transitioning Gray (gray roots + previously colored hair)
SMOOTHING + STRAIGHTENING HISTORY
Have you had any keratin, smoothing, or permanent straightening treatments?
Examples:
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Keratin Treatment
Brazilian Blowout
Yuko
Liscio
Matrix Opti-Smooth
Other
If yes, please list:
• treatment type
• brand (if known)
• approximate date
• professional or at-home
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BOND BUILDER HISTORY
Have you used:
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Olaplex
K18
Other
None
If yes, please list product and approximate date.
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Certain products and treatment layering may influence processing behavior and final JHST results.
CURRENT WEAR & PROTECTIVE STYLING
Are you currently wearing any of the following Hair Extension or Protective Styles?
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Sew-in weave
Tape Extensions
Beaded Row Extensions
Quick Weave Extensions
Braids / Twists
Wigs
Locs
None
If you are currently wearing hair extensions or a protective style, when were they installed, and when will they be removed prior to your Japanese Hair Straightening (JHST) service?
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If wearing a protective style or Hair Extensions will you need a removal service
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Yes, I need a removal service
No Removal service needed
Do you experience shedding after taking out protective styles or Hair Extensions
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Yes
No
If yes, describe the type of shedding you experience
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PHOTO SUBMISSION
IMPORTANT: Do not submit photos with braids, ponytails, wigs, or similar styles.
Photo Upload Instructions
- Use your phone; professional camera images may be too large.
- Ask someone to take the photos for best results.
- Take photos indoors in natural light, avoiding flashes or direct sunlight.
Submit recent photos showing your natural hair length and texture.
Clear photos are required for an accurate quote and service estimate.
- Upload a photo of your hair from the front
- Upload a photo from the back
- Upload a photo of the sides
- Optional: Upload a photo of your desired results
Please upload a picture of your hair AIR DRIED NATURALLY in front of a white or light colored wall
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Add File
Front Facing Photo
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Add File
Back Photo
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Add File
RT Side Photo
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Add File
Left Side Photo
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Add File
Upload a photo of your desired results
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Add File
UNDERSTANDING JHST: JAPANESE HAIR STRAIGHTENING
JHST permanently straightens wavy, curly, or frizzy hair by restructuring internal bonds for smooth, shiny, and manageable results. Outcomes vary by texture, density, chemical history, and hair health.
Straightening Options:
- Full: Straight until new growth (6–9 months)
- Partial / Ends Only: Smooth mid-lengths and ends
- Retouch: Touch-ups for new growth every 6–8 months
AFRO-TEXTURED HAIR CONSIDERATIONS
JHST permanently restructures Afro-textured hair for maximum straightness and smoothness. Expect 90–100% curl reduction with sleek, long-lasting results until new growth appears.
Do you understand that JHST is a permanent straightening treatment that permanently restructures your curl pattern?
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Yes
No
Do you understand that new growth will require a retouch every 6–8 months depending on your hair growth?
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Yes
No
39. Do you understand that JHST requires strict aftercare (sulfate free, low manipulation, heat restrictions for 72 hours)?
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Yes
No
Which outcome best matches your goal?
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Maximum permanent straightness (sleek, bone-straight finish)
Straight with soft movement (smooth but not overly flat)
Permanent frizz elimination while keeping a slight natural bend
Full root-to-end permanent straightening
New growth retouch only (to blend previous JHST results)
NOTE: If your last JHST service was 8 months or more ago, please book the Whole Head option to accommodate the amount of new growth.
JHST - JAPANESE HAIR STRAIGHTENING SERVICE SELECTION
Please select the JHST service you would like to schedule. Your quote will be based on your selection, and final pricing will be confirmed at the time of service based on your hair’s length, density, texture, and product needs.
Which service are you requesting?
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JHST Full (Virgin Hair)
JHST Retouch (New Growth Only)
Undecided – please recommend
Note: If your last JHST service was more than 6 months ago, please select a Whole Head service.
BASE PRICING – RETOUCH SERVICES (STARTING RATES)
Pricing for retouch services varies based on hair length, density, and product needs.
NOTE: For current rates, VISIT OUR ONLINE BOOKING SITE and SEARCH JHST – Japanese Hair Straightening.
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JHST - JAP. HAIR STRAIGHTENING | RE-TOUCH TWEEN (AGES 9 - 15) - $260+
JHST - JAP. HAIR STRAIGHTENING | RE-TOUCH - $270+
JHST - JAP. HAIR STRAIGHTENING | WHOLE HEAD TWEEN (AGES 9 - 15) - $325+
JHST - JAP. HAIR STRAIGHTENING | WHOLE HEAD - $365+
JHST - JAP. HAIR STRAIGHTENING | RETOUCH less than 6 months
JHST - JAP. HAIR STRAIGHTENING | RETOUCH more than 6 months
JHST - JAP. HAIR STRAIGHTENING | RETOUCH less than 8+ months ago
JHST - JAP. HAIR STRAIGHTENING | RETOUCH less than 1 year
NOTE: If your JHST service was more than 6 months ago, please select Whole Head
Are you interested in same-day trim if recommended after the straightening process?
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Yes
No
Do you have hair loss? If yes, please list areas of hair loss.
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Please explain any other scalp conditions here
JHST - STRAIGHTENING SLIGHTLY HIGHLIGHTED OR BALAYAGE HAIR
We can safely straighten slightly highlighted or balayage hair using a gentler formula.
Mandatory Add-On: Hair Rebuilding Treatment
Benefits:
- Strengthens hair
- Restores missing nutrients
- Protects fragile areas during straightening
Note: 3–5 rebuilding sessions may be needed before your JHST service.
Do you use Permanent Hair Straighteners at home or have it done professionally by a licensed cosmetologist? Please list the date of last application and what brand.
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PERMANENT HAIR STRAIGHTENING SYSTEMS WE USE
YUKO | MATRIX OPTI-SMOOTH | LISCIO
If you have a preference, which JHST system would you like us to use on your hair?
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JAPANESE HAIR STRAIGHTENING READINESS
Are you ready to BOOK your Japanese Hair Straightening appointment now?
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Yes, I am ready to book now
I need additional information before booking
QUESTIONS, CONCERNS, OR SERVICE GOALS
Before booking, is there anything you would like us to know about your goals, concerns, questions, or hesitations regarding Japanese Hair Straightening (JHST)?
Sharing your details helps us provide more customized recommendations, preparation guidance, and service planning.
If no additional concerns apply, please type: N/A
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JAPANESE HAIR STRAIGHTENING PREFERRED APPOINTMENT TIMING & URGENCY
How Soon would you like your JHST service?
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ASAP
Flexible
If someone cancels call me ASAP
Sometime this month
Within 1-2 weeks
Within 3-4 weeks
IF YOU SELECTED "ASAP"
Please tell us:
• any unavailable days/times
• event deadlines or time-sensitive needs
• additional scheduling considerations
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JHST PRIORITY ACCESS WAITLIST
Seeking an earlier appointment opportunity, cancellation opening, or future JHST availability?
Our JHST Priority Access Waitlist is designed for clients who are flexible with scheduling, interested in earlier openings, or planning ahead for future availability.
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No - I prefer standard scheduling.
Yes - I am interested in possible cancellations, earlier appointments, and future JHST openings.
READY TO JOIN?
Copy & paste the link below into your browser:
https://bit.ly/JHSTWAITLIST
How urgent is this appointment ?
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Flexible
If someone cancels call me ASAP
Low Priority
Moderate
Sometime this month
Very urgent
REQUEST AN APPOINTMENT
Please specify the following in the comments
1. Preferred date
2. Preferred time
3. Preferred Japanese Hair Straightening Method
4. Any request or restrictions
5. Additional information
Which day(s) work best for your Hair Straightening appointment to occur?
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Friday
Monday
Saturday
Sunday
Thursday
Tuesday
Wednesday
Please check all that apply
What date(s) are you considering? Please provide a range of options.
NOTE: Requesting dates does not guarantee availability, but we’ll do our best to accommodate your preferences.
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Due to client size EARLY BOOKING is advised!
SALON HOURS
REGULAR HOURS
- Wednesday – Friday: 9:00 AM – 7:00 PM (Last JHST service: 4:00 PM)
- Saturday: 8:00 AM – 4:00 PM (Last JHST service: 1:00 PM)
PREMIUM HOURS (Outside Regular Hours – $100 Surcharge):
- Early Bird: 5:30 AM – 8:00 AM
- Night Owl: 4:30 PM – 7:00 PM
SPECIALTY & PREMIUM SPECIALTY SERVICES – Sunday & Monday:
- Sunday & unscheduled Monday: $100 surcharge applies; start times may vary.
Scheduled Mondays: No surcharge; start times may vary.
Please check availability before booking.
SERVICE DEPOSIT & PAYMENT OPTIONS
A full payment or approved payment plan is required to secure your Japanese Hair Straightening reservation.
Please note: JHST reservations are non-refundable and non-transferable.
EXTENDED SERVICE RESERVATIONS
For services estimated at 4+ hours, full payment or an approved payment arrangement is required to reserve appointment timing.
We offer multiple payment options, including installment plans and qualifying third-party providers.
Cherry Pay performs a soft credit inquiry and does not impact your credit score. Additional options may be available if not approved.
Select which payment option works best for you.
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NEW CLIENT/EXISTING CLIENTS: Pay In Full now via Zelle
NEW/EXISTING CLIENTS: Payment Plan via AfterPay – Split service(s) into 4 interest-free installments
NEW CLIENT/EXISTING CLIENTS: Payment Plan via PayPal - Split service into 4 installments.
NEW CLIENT/EXISTING CLIENTS: CherryPay – Apply for a specific dollar amount
EXISTING CLIENTS ONLY (Last Visit Within 6MO) Pay my $185 JHST HOLD MY SPOT DEPOSIT NOW; Pay balance day of service.
EXISTING CLIENT NOTICE
If it has been 6 MONTHS OR MORE since your last service, DO NOT select the "HOLD MY SPOT" deposit option. This option is only for clients serviced within the past 6 months. Thank you for your understanding.
IMPORTANT PAYMENT TIMING NOTICE
Payment plans must be registered, approved, and ready for use at least 5–7 business days prior to your appointment reservation.
Required payment arrangements must be completed by your assigned deadline to maintain reserved appointment timing.
Please allow approximately 2–5 business days for your personalized JHST Quote & Summary. Complex consultations, follow-up questions, or additional review needs may require additional processing time.
OTHER PAYMENT & DEPOSIT OPTIONS
JHST HOLD MY SPOT DEPOSIT
(Available for existing clients serviced within the last 6 months.)
Eligible clients may use the JHST Hold My Spot Deposit option to reserve appointment timing.
READY TO RESERVE?
Use the secure link below to submit your reservation deposit.
https://endless-creations.square.site/product/japanese-hair-straightening-deposit/7?cs=true&cst=custom
ECS PAYMENT FORM
Use the secure ECS Payment Form below to submit:
• full payments
• approved deposits
• reservation payment arrangements
• approved Flex Pay™ payments
READY TO MOVE FORWARD?
Use the secure payment link below to complete approved payment arrangements.
https://bit.ly/ECSPMTFORM
ADDITIONAL PAYMENT OPTIONS
- CASHAPP: $MSCECEFOXX
- VENMO: @MSCECEFOXX
- ZELLE ID: mscece@endlesscreationssalon.com
PAYMENT CONFIRMATION REQUIRED
After submitting your payment or deposit, please TEXT A SCREENSHOT OF YOUR CONFIRMATION to: 480-485-4413
This helps us review, verify, and finalize your booking request or reservation arrangements.
IMPORTANT PAYMENT NOTICE
Deposits and reservation payments are NON-REFUNDABLE and NON-TRANSFERABLE and are applied toward your scheduled Japanese Hair Straightening service reservation.
JHST FINAL DETAILS
Questions or Notes: Please share any additional details about your hair and any questions or concerns you have for the stylist regarding your JHST service.
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Type N/A if this does not apply to you
PREPARATION TIPS FOR YOUR JHST APPOINTMENT
- Arrive with clean, dry hair. Avoid washing your hair the day of your appointment.
- Do not use any heavy oils, gels, or styling products prior to your service.
- Brush your hair thoroughly to remove tangles.
- Wear comfortable clothing with an open neckline to protect your outfit.
- Have your photos and consultation notes ready if requested.
Following these tips helps your stylist achieve the best, long-lasting results.
JHST APPOINTMENT WAIT TIME & 72-HOUR POST-SERVICE CARE
Your hair is still “setting” for the first 72 hours after JHST. Follow these steps:
- Do not wash your hair for 72 hours.
- Avoid moisture, steam, sweat, or creasing the hair.
- If a section gets damp, blow-dry on medium heat and flat iron at 380–390°F until smooth.
Exact wait time 72 HOURS will be confirmed by your stylist. After this period, JHST maintenance is easy and low-stress.
JHST CANCELLATION POLICY (strictly enforced):
Cancellations, Modifications and/or Rescheduling must be completed at least 48 hours prior to the scheduled appointment time
JHST - JAP. HAIR STRAIGHTENING SPECIALTY APPOINTMENT LATE ARRIVALS POLICY:
Clients arriving more than 15 minutes late and still able to be serviced will incur a $25 fee.
Arrivals over 20 minutes late may require rescheduling.
Note: This specialty service takes 2-4 hours, so timely arrival is essential.
Please initial to confirm your understanding of our Cancellation and Late Arrival Policy
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Checkbox
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I agree to the cancellation policy outlined by the salon.
CHEMICAL SERVICE ESTIMATE TERMS
All Chemical and Specialty services are provided with an estimated total, and the final price may vary based on:
- Actual hair length and density
- Additional processing time
- Product usage
- Any add-on services needed
Some services may require extra applications of color, perm, relaxer, keratin, or straightening solutions.
We strive to give accurate estimates, and if your final total is lower than quoted, any overages can be applied toward future services or products.
JHST HOME MAINTENANCE KIT
Protect your Japanese Hair Straightening investment with salon-recommended aftercare designed to support:
• smoothness
• longevity
• moisture balance
Add ECS JHST Home Maintenance Kit - $128+
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Yes
No
IMPORTANT JHST AFTERCARE NOTICE
Japanese Hair Straightening requires compatible home care products to help maintain smoothness, longevity, softness, and overall service performance.
Please note: Products containing sulfates, excessive sodium, or incompatible ingredients may compromise the appearance, texture, longevity, and performance of your JHST treated hair.
ECS FLEX PAY PREMIUM RESERVATION OPTIONS
Qualifying premium specialty services may be eligible for ECS Flex Pay structured reservation scheduling.
Designed for select extended appointment services, ECS Flex Pay may allow approved clients to divide reservation payments into scheduled payments leading up to their appointment date.
Please note: Certain premium specialty appointments may require balances to be completed prior to the scheduled appointment date in order to maintain reserved service timing.
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Yes, I would like additional information regarding possible ECS Flex Pay reservation options for this service.
No
Thoughtful reservation planning may help make qualifying premium specialty services easier to prepare for over time when needed.
Approved ECS Flex Pay reservation options vary based on service type, timing requirements, and reservation structure.
WHAT'S NEXT?
After your stylist reviews your JHST consultation, photos, and any questions you submitted, we’ll email your personalized estimate. This allows you to clarify concerns before your appointment.
CONSENT & UNDERSTANDING
I understand the process, maintenance, and pricing for my recommended Japanese Hair Straightening (JHST) service. I have had the opportunity to ask questions and receive clarification during this online consultation.
Today's Date
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