Application for Digital Phone
Jade Communications, LLC
129 Santa Fe Avenue
Alamosa, CO 81101

Please complete and submit the application below for Digital Phone/Internet service.
All fields are secure.
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    Please provide a phone number of another person
  • Please include streets, building color, and any identifiable landmarks.
  • Due to modifications that may be made during the installation process, all applicants who do not own the location where service is requested must complete a Landlord Permission Form.
  • A valid and complete social security number is required for service
  • A valid driver's license number is required for service
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  • Please select and answer one of the security questions in this dropdown; this information is used to protect and secure your account.
  • Please select and answer one of the security questions in this dropdown; this information is used to protect and secure your account.
  • Please select and answer one of the security questions in this dropdown; this information is used to protect and secure your account.
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    Generally, Internet & digital phone services are installed within 3-4 business days.
  • The name in this field will be listed in the local Telephone Directory and will be accessible by Directory Assistance.
  • If you would like to port your telephone number, please do not disconnect your service with your current provider. The service will be automatically disconnected once the phone is ported.
  • A copy of your current telephone bill is required to port your number over to our system. You can submit it here or bring it into our office. Service will not be activated until the bill is received.
  • Battery backup packages may help you reach 911 during a power outage. They also may allow for your Internet/Phone/TV/E-mail to work during a power outage.
  • Advanced features can be added for a monthly charge and a one time installation fee.
  • Installation fee for all packages is $14.95.
  • With the fastest speeds in the San Luis Valley, our Internet offers speeds up to 1 Gig. Pricing starts at $39.99/month.
  • Free installs all July!
  • Routers are used to connect multiple devices within your network
  • Featuring 11 local channels, the ability to pause, rewind, and fast forward live TV, and streaming on Apple, Roku, and Android devices, JadeTV is a low cost HD alternative to traditional satellite TV.
  • Choose a password for your JadeTV.
    This password allows you to access content.
  • Install fees: $49.99 for Jade Communications to install JadeTV on one device and an additional $19.99 for each additional device.
  • Promotion valid for a limited time only. Terms & conditions may apply.
  • Jade Communications will automatically charge this bank account number for the amount of your bill on the 5th day of every month.
  • We're locally owned and operated and would like to know how you heard about us.
  • Jade Communications Digital Phone will not function (regular or 911 calls) if Jade’s equipment fails or is relocated from the current premises or tampered by the customer. Additionally, regular calls and 911 calls will not function if the Jade equipment is interrupted or not functioning for any reason or if the customer’s power is non-functional. This may include, but is not limited to, power outages lasting beyond the current backup provided by Jade Communications or network outages.
    The service agreement is violated if the customer’s equipment is moved from the physical location where it was originally installed.The customer is completely responsible for all power at the customer’s location. Since power outages do occur, Jade Communications recommends that an Uninterrupted Power Supply, and surge arrestor be purchased, installed and maintained on the high speed internet circuit which is connected to the ATA and telephone. All wires from other telephone companies connected at the interface box located outside must be disconnected.

    Be advised that any services provided through this equipment are not intended to replace or be a substitute for primary line voice services or Plain Old Telephone Service (POTS) and are not meant to provide guaranteed 911 or E911 services or to permit access to 411 directory assistance services. Your service provider, not Motorola, is responsible for the provision of Voice over IP (VOIP) telephony services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to the services provided through this equipment. Important: be aware that you will not be able to make any calls using this Voice over IP (VOIP) device if your broadband connection is not functioning properly. You will also not be able to make any calls using this Voice over IP (VOIP) device if you have lost electrical power.
  • I agree to a credit check which is required for service.
    I acknowledge that if I do not pass the required credit check, a deposit is required for service.
    I agree to pay Jade Communications the entirety of the installation fee prior to installation.
    I agree to pay a $95.00 equipment retrieval fee, if the equipment is not returned after 10 days of disconnect.
    I agree to pay all charges within 10 days of issuance and to pay all reasonable costs of any collection agency (up to 50% of the outstanding bill), attorney, court or other miscellaneous fees used to collect the past due amounts.
  • By checking this box, I acknowledge that the information provided in this application is factual and true.
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