EmailMeForm
ERIK'S Web Order Warranty Evaluation Request
If you feel item(s) you ordered from ERIK'S Webstore are subject to a warranty issue, please fill out the form below and we will evaluate your request and respond within 2 business days.
Name
*
First
Last
Web Order Number
*
Located on Pack Slip and Order emails
Date Order Was Placed
*
MM
/
DD
/
YYYY
Date Defect Discovered
*
MM
/
DD
/
YYYY
Defective Item(s) Part Numbers
*
Located on Pack Slip and Order Emails. Separate multiple items with commas
Defective Item(s) Descriptions
*
Located on Pack Slip and Order Emails. Separate multiple items with commas
Defective Item(s) Serial Number(s). Required for bikes, snowboards, or skis.
*
Located on the bottom of the bike, or on the topsheet/sidewall of snowboards or skis.
Please describe the defect to the item. Include as much detail as possible
*
Please include required images below. Additional optional images can be uploaded. The more images you submit, the easier it is for us to evaluate the defect in a timely manner.
Please upload full image of the product
*
Upload an image that shows the entire product
Please upload image of specific defect
*
Upload an image that shows the defect on the product in good detail
Please upload additional images if needed
Upload any additional images that will help us evaluate the defect
Please upload additional images if needed
Upload any additional images that will help us evaluate the defect
Please upload additional images if needed
Upload any additional images that will help us evaluate the defect
Contact Information
Provide Contact Information below
Your preferred contact email address
*
Your preferred contact phone number
*
###
-
###
-
####
Enter any other comments you think will help us evaluate this potential warranty issue
