Customer Request Form
Mahalo for your patience and support!
Please complete the following customer service request form and our team will respond to your request within 3 - 5 business days.
Or call a local office: Oahu (808) 535-5933, Maui County (808) 877-6557, Hilo (808) 935-0021, Kona (808) 329-2984 or Kauai (808) 245-3301
Maui County (Lana'i & Moloka'i)
Address Line 2
State / Province / Region
Postal / Zip Code
Report gas issue (outage, equipment damage, etc.)
Request gas turn-on
Delivery (please include tank reading below)
Request Credit (Good Energy Credit, Appliance Credit, PPGA Credit, etc)
Request termination of Gas Services (include termination date and forwarding address below)
Requests should be for non-emergencies only. If this is an emergency, leave the area and when safe call 9-1-1 or Hawaii Gas at 808-526-0066
Tell us a little about the issue you are experiencing with your gas service. If you are requesting delivery, please add your tank reading