Customer Request Form
Mahalo for your patience and support!
Please complete the following customer service request form and our team will respond to your request within 1-2 business days.
Or call a local office: Oahu (808) 535-5933, Maui County (808) 877-6557, Hilo (808) 935-0021, Kona (808) 329-2984 or Kauai (808) 245-3301
Maui County (Lana'i & Moloka'i)
Address Line 2
State / Province / Region
Postal / Zip Code
Report gas issue (outage, equipment damage, etc.)
Request gas turn-on
Delivery (please include tank reading below)
Request Credit (Good Energy Credit, Appliance Credit, PPGA Credit, etc)
Requests should be for non-emergencies only. If this is an emergency, leave the area and when safe call 9-1-1 or Hawaii Gas at 808-526-0066
Tell us a little about the issue you are experiencing with your gas service. If you are requesting delivery, please add your tank reading