University of Liverpool Faculty Technical Support Request

Please ONLY use this form to request technical support for issues with Campus Cruiser or Blackboard.

For AITS related issues please contact: academicintegrityadmin@ohecampus.com

For MiTSA related issues please contact: emma.matthewson@laureate.net


For issues with broken links, missing links, Turnitin links not working, content not displaying properly or error messages in Blackboard, please complete the form here

All fields marked with * are required.
  • Please give your first and last names.
  • This should be your faculty email address (i.e. firstname.lastname@my.ohecampus.com) UNLESS you cannot access it, in which case provide an alternative email address.
  • We might need to call you to help resolve an issue. Please provide a phone number that you can be contacted on 9:00-17:00 CET, Monday-Friday.
  • Please choose the best description for the technical problem you are experiencing or of your request.
  • Please select the internet browser you are using.

    If you are not sure what it is, click on 'Help' on the tool bar or the spanner or cog icon (depending on what browser you have) and select 'About xxxx' where xxxx will be the name of your internet browser.
  • Please select the internet browser you are using.

    If you are not sure what it is, click on 'Help' on the tool bar or the spanner or cog icon (depending on what browser you have) and select 'About xxxx' where xxxx will be the name of your internet browser.
  • For example, Internet Explorer 9, Firefox 27.0.1, etc.

    If you are not sure what it is, you can see what version you are using by clicking on 'Help' on the tool bar or the spanner or cog icon (depending on what browser you have) and selecting 'About xxxx' where xxxx will be the name of your internet browser.
  • Let us know how you connect to the Internet.
  • Please be as detailed as possible when describing any technical problem that you have.
  • You can attach a screenshot to better illustrate the problem you are experiencing (.doc, .docx, .pdf .jpeg, .jpg, .png, .gif, .tif).