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BTSA Client Satisfaction Survey
We hope you enjoyed doing business with our company. Please take a moment to share your thoughts on how we served you.
Which service did you use?
Domestic Services
Export Services
Import Services
Trucking Services
Shipping by air
What was the reason for purchasing the services?
How satisfied were you with the following aspects of the services?
Very Unsatisfied
Unsatisfied
Satisfied
Very Satisfied
Durability
1
2
3
4
Responsiveness
1
2
3
4
Brightness
1
2
3
4
Overall Satisfaction
How satisfied were you with the following aspects of the product?
Very Unsatisfied
Unsatisfied
Satisfied
Very Satisfied
Timeliness
1
2
3
4
Friendliness
1
2
3
4
Knowledgeability
1
2
3
4
Overall Satisfaction
How can we improve our services?
Would you use our product / service in the future?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
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