For Suspension: The code is printed on the shock body.
Hubs and Wheels : Please only submit the serial numbers visible on the hubshell. Even, for example, if just claiming freehub body, we need serial number of hub. Check this link
if unsure where to find. We need the entire serial number, not just part of it.
Example serial#: P2142088 402 10032610
For Carbon rim claims we require the rim serial number. This will be on the rim behind the tape.
Example serial: 156319A02633
For Rims (Rims only, not rims part of a DT Swiss wheel) : Serial number will be on the rim behind the rim tape.
Alloy rim serial: DTA*SA6298*2112414*250
Please do not give us the serial number of the bike.