EmailMeForm
Erik's Web Shipping Damage or Loss Notification
If your order has been damaged or lost in shipping, please fill out the form below in as much detail as possible. We will evaluate the information and respond within 2 business days.
Name
*
First
Last
Web Order Number
*
Located on Pack Slip and Order emails
Tracking Number (if available)
Damaged or Lost?
*
Damaged
Lost
Date Order Shown as Delivered
*
MM
/
DD
/
YYYY
Date Damage/Loss Realized
*
MM
/
DD
/
YYYY
Damaged/Lost Item(s) Part Numbers
*
Located on Pack Slip and Order Emails. Separate multiple items with commas
Damaged/Lost Item(s) Descriptions
*
Located on Pack Slip and Order Emails. Separate multiple items with commas
Please describe the damage to the item. Include as much detail as possible. For Lost Shipments, please confirm here that you have checked with family and neighbors and that the address you provided matches your actual address
*
Please upload images of the damage
Not required but will help us to evaluate your claim in a timely manner
Your preferred contact email address
*
Your preferred contact phone number
*
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Enter any other comments you think will help us evaluate this shipping claim