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Tenant Satisfaction Survey
Thank you for taking a moment to complete our survey and thank you from the Alberta Diabetes Foundation. For every survey we receive we donate $5 to help fund research into a cure for diabetes!
Please be assured that all responses are kept confidential and in no way affect the return/non return of your damage deposit. We appreciate that you chose to live with us at Beacon Hill Properties and best wishes for your new home!
Which Building did you reside at?
*
Briarwood - Edmonton
Willow Glen - Edmonton
Riverbend Place - Edmonton
Gallery Place - Edmonton
Beacon Hill Apartments - Calgary
What was your unit number (optional)?
How long were you a resident?
*
less than 6 months
6 to 12 months
1 to 2 years
2 to 3 years
3 to 5 years
more than 5 years
Type of unit
bachelor
one bedroom
two bedroom
three bedroom
Why did you originally choose to rent your apartment with us?
Location
Suite layout
Suite appearance
Building appearance
Building/suite cleanliness
Close to bus stop
Friendly resident manager
Non smoking building
Pet friendly
Price
Other
Check all that apply
Why are you leaving?
Cheaper apartment elsewhere
Better apartment elsewhere
Purchasing a house
Relocation
Change of living situation
Unsatisfied with apartment or building
Unsatisfied with service
Problems with other tenants
Other
Check all that apply
Overall, how would you rate your stay?
*
Very good
Good
Neutral
Bad
Very Bad
How would you rate your suite?
Excellent
Good
Average
Bad
Poor
How would you rate the quality of the building?
Excellent
Good
Average
Bad
Poor
How would you rate the cleanliness of the common areas of the building?
Excellent
Good
Average
Bad
Poor
How would you rate the cleanliness of the grounds around the building?
Excellent
Good
Average
Bad
Poor
How would you rate the snow removal and/or yard maintenance of the building?
Excellent
Good
Average
Bad
Poor
Please rate the overall service of your resident manager
Excellent
Good
Average
Bad
Poor
Please rate the quality of service of the maintenance staff
Excellent
Good
Average
Bad
Poor
Please rate the speed of service of the maintenance staff
Excellent
Good
Average
Bad
Poor
Please rate the friendliness of the maintenance staff
Excellent
Good
Average
Bad
Poor
Place rate the security of our building
Excellent
Good
Average
Bad
Poor
Would you recommend our apartments to other people?
*
Definitely
Probably
Not Sure
Probably Not
Definitely Not
If you chose that you were unsatisfied in any of the above questions, please explain
Please explain what you most liked about your suite and/or building
Please explain what you least liked about your suite and/or building
What suggestions do you have for us to improve?
Any last comments/issues about your rental experience that we should be aware of?
If you would like us to contact you to discuss your rental experience, please complete the following information and our head office will be in contact with you shortly
Name
First
Last
Email
Phone
###
-
###
-
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