EmailMeForm
Product Warranty/Replacement Parts Contact Form
To report any warranty concerns, need replacement parts or need to fix surfacing, please fill out and submit the form below and we will contact you very soon!
Contact:
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First
Last
Email:
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Company/Org Name:
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Phone:
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###
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Shipping Address:
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Street Address
City
State / Province / Region
Postal / Zip Code
What type of part are you needing to replace?:
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i.e. slide, panel, spring, hand rails, platform, surfacing, etc
Do you know the manufacturer of the broken equipment or surfacing? Or do you know who sold you the piece of equipment? If yes, please name the company:
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Date equipment or surfacing was ordered:
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MM
/
DD
/
YYYY
Date equipment or surfacing was installed:
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MM
/
DD
/
YYYY
Submit Photos:
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Add File
To expedite warranty issues, manufacturers will typically require photos of the item in question. Photos simply assist our manufacturers in their determinations about warranty replacement issues.
Please submit photos of the broken piece(s) of it's entirety, and the structure or equipment to which it is attached. Also include photos of any brand name, logo, or identifiable manufacturer markers.
If you have any additional information about the playground or surfacing replacement or fix, let us know here: