POOP SCOOP REGISTRATION
SHADOW & MARTY'S PET CARE SERVICES
SERVICE AREA: FRISCO & PLANO ONLY.
**PAYMENT IS REQUIRED BEFORE SERVICES START.
Address where services will be performed.
State / Province / Region
Postal / Zip Code
Antigua and Barbuda
Saint Kitts and Nevis
Saint Vincent and the Grenadines
Trinidad and Tobago
Bosnia and Herzegovina
United Arab Emirates
Papua New Guinea
Central African Republic
Democratic Republic of the Congo
Republic of the Congo
Sao Tome and Principe
United Republic of Tanzania
Country / Region
What day(s) do you want your scooping services performed?
How many dogs do you have?
More than Six
For each additional dog after the first pet please add an additional $3.00 per pet.
My yard size is...
Small-Medium $45 Initial Clean Up Fee
Large-Oversized $65 Initial Clean Up Fee
Yards larger than 1/2 acre will require a quote for Initial Clean Up
My dogs will be in my yard.
Yes, I will need a meet and greet with the dogs
No, My dogs will not be in the yard.
Please tell us where your trashcans will be located at or if you want us to leave the collected bag in another area. (example please leave by gate door)
Do you need a "You've Been Scooped" noticed left behind?
Only if you find any issues
How did you hear about us?
Please tell us how you heard about us...We love to thank your referral with a referral bonus.
This agreement is in effect from the day that you sign up until your 48 hour cancellation notice or immediately due to non-payment and is between the client located at the address listed and Shadow & Marty's Pet Care Services. This agreement constitutes permission to enter above address and perform poop scoop duties on said property.
POLICIES AND PROCEDURES:
The client Agrees to the Following:
1. Liability Policies:
Shadow & Marty’s Pet Care Services and its employees agree to provide services stated in this agreement in a reliable and trustworthy manner. In consideration of these services and as an express condition thereof, the client expressly waives any and all claims against Shadow & Marty’s Pet Care Services or its employees, unless arising from gross negligence on the part of Shadow & Marty’s Pet Care Services.
Shadow & Marty’s Pet Care Services will work with most animals in the yard; however we will not work around aggressive animals. If we cannot access your yard because of an aggressive animal, you will still be charged for the visit.
Please be sure the gate is free of any obstructions (i.e. snow or lawn furniture) and is unlocked. If we cannot access your yard, you will still be charged for the visit.
Shadow & Marty’s Pet Care Services will bag all waste and will place it in your trashcan.
Shadow & Marty’s Pet Care Services is not responsible for damage incurred by the improper installation of any object or cage.
2. Business Policies
If we are entering your home, Shadow & Marty’s Pet Care Services prefers that alarms are kept off for the day of cleaning. If it must be on and the alarm is triggered, Shadow & Marty’s Pet Care Services is not responsible for any fees associated with alarm.
Shadow & Marty’s Pet Care Services agrees to keep keys and other client information secure and confidential. Locksmith fees are paid only if Shadow & Marty’s Pet Care Services misplaces the keys.
Rates are subject to change as the condition of your property changes or there is an addition to your pet family and during economic price increases.
A notice will be left behind to show we have been on your property upon your request.
3. Cancellation Policy:
Cancellations must be received 2 days prior to scheduled service or full-cleaning fees will be applied. This includes instances where we cannot access your home or an employee feels their personal safety is at risk due to an aggressive pet or actions by any individuals on the premise.
Shadow & Marty’s Pet Care Services reserves the right to deny service or terminate service because of safety concerns, financial concerns, non-payment or inappropriate or uncomfortable situations.
4. Business Hours/Holidays/Weather:
Scooping service hours fall between the hours of 8 a.m. and 6 p.m. (Monday through Friday) and services are usually completed during this time.
Shadow & Marty’s Pet Care Services does not accept time specific calls as we cannot guarantee specific times accurately. We reserve the right to cancel scheduled cleanings due to inclement weather.
Shadow & Marty’s Pet Care Services does not make holiday visits. If your scheduled day falls on a holiday, Shadow & Marty’s Per Care Services will pick up either the day before or after unless the next day falls on the weekend. Please inform us if your animal will be boarded and will not require us to visit your property. Failure to notify us will result in a chargeable visit.
5. Bad Check Policy: A $45 fee is assessed on all returned checks. All fees are due promptly and must be paid via cash, money order or credit card.
6. Payments: Initial Clean Up & first month payment are due upon receipt of invoice. Services will not start until payment is received.
We have the right to discontinue services until payment is made. Invoices are sent on or around the 15th and due by the last Friday of month prior. (Example: March services will be billed on Feb 15th and need to be paid before Feb 28 to guarantee continuing service.)
If payment is not received by the end of the month a late fee will be charged or services will be discontinued until full payment is received.
7. Guarantee Policy: Shadow & Marty’s Pet Care Services wants you to be completely satisfied every time. If, within 24 hours, you are not satisfied, Shadow & Marty’s Pet Care Services will return for no additional charge.
By submitting the online form the client fully understands and agrees to the contents of this agreement:
Either party can terminate services at any time by providing at least 2 days notice. All past due payments must be paid immediately.
YES, I AGREE PLEASE START MY START MY SERVICES