EmailMe Form - Excellence Coaches Private Transfer Service

Excellence Coaches Private Transfer Service

1. Click here to see our COVID SAFE Travel information Policy 2020.
2. Please use this form for private transfer bookings between Cairns Airport and Port Douglas.
3. Cairns CBD/ Esplanade? Yes, see options in form.
4. T2 Domestic Terminal: Drivers meet you at baggage carousel 3 with your name on a sign.
5. T1 International: no service.
6. We use Toyota Hi Ace / Coaster and Hyundai iMax vans - 7 to 19 seats.
7. Your shuttle confirmation is emailed within 2-4 hours of your booking during office hours 8am to 5pm daily.

Cairns Airport <> Port Douglas private transfer booking instructions
All fields with (*) are compulsory. Please check all fields in this form.
Unique ID
Name *
First Last
Email *

Confirm email
Mobile phone number *
Please enter as **** *** ***. Please include the mobile number contactable at Cairns airport on the Australian phone network. If your number is outside Australia, identify as international with the country code eg +44
Please select your Excellence Coaches private transfer service
One way or return between Cairns Airport and Port Douglas? *
One Way
Return
See below for prices
Select service type *
This includes children.
Number of passengers *
For the comfort of your group this helps us allocate the best private transfer vehicle.
Number of checked bags *
Please let us know so we can ensure best capacity for your group.
In addition to your Port Douglas transfer, do you need pick up or drop off from Cairns Esplanade or Cairns CBD? *
If choosing yes please select "others" as your drop off or pick up, and enter accommodation in message field below. EG. Pick up from Mantra Trilogy Cairns at 11am.
Child seats?
Child seats are $5 each seat one way. B = booster, FFR = front facing baby seat, RFR = rear facing baby seat. This ensures your seats are installed for your arrival, and departure.
Passengers are welcome to bring their own child seat at no charge.
Trip 1
First transfer date *
DD / MM / YYYY
Flight arrival time *
Enter flight departure flight time if your transfer is departing from Port Douglas to catch departure at airport.
Please enter 24 hours time format. For example: 14:40
Enter nil if no flight.
Flight Number. Eg QF706 (This is not your airline booking reference but your actual flight number) *
Enter your actual flight number like JQ958 or QF708. Please enter NIL if no arrival flight.
We'll collect you from: *
Select "others" if you cannot find your hotel in this list, and add details in message box below.
Pickup address
We'll drop you to: *
Select last option "others" if you cannot find the hotel in this list, and add details in message box below.
Dropoff address
Trip 2
Transfer date *
DD / MM / YYYY
Flight departure time *
Please enter 24 hours time format. For example: 13:15. This is the scheduled time your flight leaves Cairns. Departure from Port Douglas is approx: 3 hours before domestic flight departure to allow for new roadworks on Captain Cook Highway, and associated heavy traffic around Smithfield bypass construction. We add extra time for international flights. The exact time will be confirmed by text to the mobile phone (or email address for international visitors) on this booking one day before your departure. If going to Cairns accommodation then enter time as target pick up time from Port Douglas .
Flight number
We'll collect you from: *
Select last option "others" if you cannot find your accommodation in this list, and add details in message box below.
Pickup Address
We'll drop you to: *
Please select "others" if you cannot find the hotel in this list, and add details in message box below.
Dropoff Address
Payment
Please check this box then enter name and details: *
Credit Card
Card Holder Name *
Credit Card *

Card Number

Expiration

MM /

YY CVV

What is this? 3 or 4 digit number printed on the back/front of your credit card

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Rates are for private transfer with no other passengers between 6am and 7pm.
1 to 5 passengers: One way $160, or $320 return

6 to 12 passengers: One Way $199 or $390 return

14 to 19 passengers: One way $270 or $480 return

For transfers after hours between 7pm and 6am please contact us during office hours on 0475 457 320 for availability and to make a booking. After hours transfers are generally delivered as private transfer + $50 late night driver surcharge. This helps us pay our drivers a fair rate for late night work. Thank you for your understanding.
Australian Dollars: *
$ Dollars
Please check and enter the total price of your transfer. Enter only numbers and no decimal point.

Please include any child seat cost, Cairns CBD drop/ pick up requested above, or late night surcharge for after 9pm arrivals, and add to private transfer cost.
Confirm T&Cs *
Yes, I agree the terms and conditions including cancellation. I have entered all details correctly, and I understand that incorrect details may delay or prevent a successful booking. I authorise the above charge to my credit card.
Terms and conditions including cancellation
Cancellation Notice *
Cancellation of private transfer more than 24 hours before travel is $30 for one way private transfer, and $50 for return. Cancellation of any private transfer less than 24 hours before travel is $100 fee to cover the cost of the dedicated vehicle.
We make refunds by the same method as payment. For cancellations less than 24 hours before travel no refund is payable. If we have no availability (eg last minute booking) we will not charge your card and instead advise options.
Other (Optional)
Message
Please use this field for any notes or comments to help us process your booking and send your confirmation within 1-2 hours of receiving your booking request.

Cairns Airport <> Port Douglas private transfer booking instructions

Please select your Excellence Coaches private transfer service

Trip 1

Trip 2

Payment

Rates are for private transfer with no other passengers between 6am and 7pm.

Other (Optional)