Privacy Policy

1. Introduction

This Privacy Policy applies to all the products, services, websites and apps offered by EmailMeForm LLC, except where otherwise noted. We refer to those products, services, websites and apps collectively as the "Services" in this policy.

References to "data" in this Privacy Policy will refer to whatever data you collect using our services, whether it be form or survey responses, or data inserted on a site hosted by us. Reference to personal information or just information, means information about you personally that we collect or for which we act as data processor.

2. Information we collect

2.1 Who are "you"?

Please see the following definitions.

Creators

You hold an account within an EmailMeForm service and you either directly create surveys, forms, applications, or questionnaires or you are collaborating on, commenting on, or reviewing surveys, forms, applications, or questionnaires within an account.

Respondents

You have submitted a survey, form, application, or questionnaire powered by an EmailMeForm service.

Website Visitor

You are the visitor to our website.

2.2 Information we collect about you

If you are a Creator we will also collect:

Account Information

Use of some of our services will also result in us collecting the following data on your behalf:

3. How we use the information we collect

3.1 Creators

We process personal data about you either with your consent or in order to:

In each of the instances where we describe how we use your data in this Privacy Policy, we have identified which of these grounds for processing we are relying upon.

You have consented to us using certain types of cookies on our websites. In particular we use:

We process your personal information in the following categories of data for legitimate interests pursued by us, which are described in detail in this Privacy Policy. We have undertaken to ensure that we place clear limitations on each of these uses so that your privacy is respected and only the information necessary to achieve these legitimate aims is used. Our primary goal is to improve upon and make sure our services and messaging are relevant for all our users, while also ensuring that personal information of all users is respected and protected.

We collect and use the following data on the basis that we have to use this information in order to fulfill our contract with you:

3.2 Respondents

We process your personal information in the following categories of data for legitimate interests pursued by us, which are described in detail in this privacy policy. We have undertaken to ensure that we place clear limitations on each of these uses so that your privacy is respected and only the information necessary to achieve these legitimate aims is used. Our primary goal is to improve upon and make sure our services and messaging are relevant for all our users, while also ensuring that personal information of all users is respected and protected.

Use of survey responses (EmailMeForm surveys only)

In general survey responses to EmailMeForm surveys are controlled and managed by the Creator (the person who sent or deployed that survey). In those instances EmailMeForm is only processing those responses on behalf of the Creator.

3.3 Visitors

We process personal data about you where:

When you have consented we collect and use the following information about you:

4. Information you share

Many of our services let you share information with others. Remember that when you share information publicly, it can be indexable by search engines. Our services provide you with different options on sharing and deleting your content but we cannot delete content from search engines so you need to be careful about information you make public.

5. Information we share with Partners and via Integrations

We do not share your information or data with third parties outside EmailMeForm except in the following limited circumstances:

We enter into confidentiality and data processing terms with partners to ensure they comply with high levels of confidentiality and best practice in privacy and security standards and we regularly review these standards and practices.

6. Cookie Policy

EmailMeForm Ltd. is the company that manages the website www.emailmeform.com and all its properties. Our websites use cookies to improve browsing experience and provide personalized content to our visitors and users.

We may also share the anonymous and non-personally identifiable cookie information we collect with the third-party tools we use to improve our service, market our product, and analyze the performance of our website and its properties. By using our website you accept our use of cookies.

Here we provide information about the types of cookies EmailMeForm uses and how to disable them. If you cannot find the specific information that you are looking for or if you have questions, please feel free to contact us anytime.

6.1 What is a cookie?

Cookie is a small file that can be placed on your device that allows us to recognize and remember you. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device. When you visit our sites, we may collect information from you automatically through cookies or similar technology.

6.2 How do we use cookies?

We use cookies in a range of ways to improve your experience on our site, including

Ultimately, this allows us to publish the content that you read on our sites and apps.

In the next section, we explain in more detail how we use cookies and similar technology on our sites and apps for a number of purposes.

Other organizations also collect user information on our sites through cookies, tags and pixels. Tags and pixels, also known as web beacons, are similar to cookies but are collected through embedded images.

Using cookies and other technology allows other organizations to help us to analyze how our site is being used, measure the number of visitors to the site, and display advertising.

Cookies that are used by EmailMeForm are referred to as "first-party cookies" and those that are used by our partners are "third-party cookies". Because of how cookies work, our website cannot access third-party cookies; nor can other organizations access the data in the cookies we use on our website. There are more details about both in the following sections.

6.3 What types of cookies do we use?

We use four types of cookies, which we describe in this section.

All of the cookies used by EmailMeForm are safe for your computer and they only store information that is used by the browser.

6.4 How to manage cookies

You can switch some cookies off through the Your Online Choices site. You may need to do this again each time you use a different IP address or device.

Additionally, you can disable cookies anytime you want in your computer's internet browser configuration settings. However, disabling cookies may cause some web services to malfunction in your browser and certain content might be blocked for you.

Below you will find information on how to deactivate or block cookies in the main web browsers:

You can also configure your cookie usage by website, set browser-specific cookie preferences, including preferences for third-party cookies and advertising cookies.

If you would like to contact us about cookies please email gdpr@emailmeform.com.

7. Security

We take significant steps to ensure that our servers and your data are always kept secure. This includes hiring leading E-Commerce Gateway Systems and Security firms to improve and audit our performance including Plimus E-Commerce Systems, Paypal, McAfee SECURE and VeriSign.

When we collect personally identifiable financial information from you, the data is always secured by the Secure Sockets Layer (SSL). Additionally, all personal credit card and payment information are not stored within EmailMeForm systems.

8. Safety of Minors

Our services are not intended for and may not be used by minors. "Minors" are individuals under the age of 13 (or under a higher age if permitted by the laws of their residence). EmailMeForm does not knowingly collect personal data from Minors or allow them to register. If it comes to our attention that we have collected personal data from a Minor, we may delete this information without notice. If you have reason to believe that this has occurred, please contact customer support.

9. Agreement to Terms of Privacy Policy

9.1 Any Service provided by EmailMeForm is purely voluntary. You are not required to provide any personal information to us unless you choose to access features of the Service that require such information. If you do not agree with the terms of this policy or EmailMeForm’s Terms of Use related to the Service, then please do not provide us with personal information, exit the websites immediately, and refrain from using the Service.

9.2 Accordingly, by creating an EmailMeForm Account (as defined in the Terms of Use), or by otherwise accessing, visiting or using the Service, you expressly consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy and in the EmailMeForm’s Terms of Use.

10. Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. You may be required to accept the amended Privacy Policy upon logging in to your EmailMeForm Account in order to keep using the Service. Alternatively, we may post any material changes to this Privacy Policy on the Site with a notice advising of the changes in advance of the effective date of the changes. We may also notify you of material changes to this Privacy Policy, before the effective date of the changes, by sending an email or in another manner reasonably designed to notify you. If you do not agree to the new Privacy Policy, you may terminate using the Service within the applicable thirty (30) day period and you will not be bound by the new terms. Otherwise, the new terms will take effect after thirty (30) days.

11. Rights to Access, Rectification or Erasure, Restriction and Objection of Processing

You have the right to access, rectification, opposition, erasure ("right to be forgotten"), and right to restriction of processing of your personal data and EmailMeform allows you to exercise these rights by directing any such requests to our security support team at gdpr@emailmeform.com.

12. Purposes and Legitimate Basis of the Use and Sharing Information

EmailMeForm complies with the GDPR framework as set forth by the EU regarding the collection, use, and retention of personal data from EU member countries. If you are located outside the EU and choose to use the Service or provide your information to us, please note that your information may be transferred, processed and stored by our service providers in other non-EU countries. Privacy laws of the European Union and third countries may not be as protective as those in your jurisdiction. Your agreement to the terms of this Privacy Policy followed by your submission of information in connection with the Service represents your agreement to this practice. If you do not want your information transferred to or processed or stored in the EU or in the United States, you should not use the Service. If you are located in the EU, we guarantee that we will only transfer your data to companies that have signed our Data Privacy Agreement or that are registered with the Privacy Shield, to ensure a level of data protection compliant with the GDPR.

Your data is not disclosed to any third party except (i) for providing the services you requested and for which EmailMeForm collaborates with third parties, (ii) when we have your permission, (iii) when it is required by a competent authority in the exercise of its duties (for example in order to investigate, prevent or take action regarding illegal activities) or (iv) as otherwise required by law.

We do not use your data other than as described in this Privacy Policy and the Terms of Use.

13. Canceling Your Account and Modifying Personal Information

13.1 You may cancel your account at any time by changing the settings in your account settings page. Deleting your account will cause all the data in your EmailMeform account to be permanently deleted from our systems within a reasonable time period, as permitted by law and will disable your access to any other services that require an EmailMeForm account. We will respond to any such request, and any appropriate request to access, correct, update or delete your personal information within the time period specified by law (if applicable) or without excessive delay. We will promptly fulfill requests to delete personal data unless the request is not technically feasible or such data is required to be retained by law (in which case we will block access to such data, if required by law).

13.2 You may modify your personal information by logging in and visiting your Account settings page, following the instructions provided, or open a support ticket.

13.3 We encourage you to update your personal information when it changes. Information concerning your past behavior with the Service may be retained by EmailMeForm as long as necessary for the purposes set out below.

14. Data Retention

14.1 We retain information for active EmailMeForm Accounts as long as it is necessary and relevant for our operations. In addition, we may retain information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce the Terms of Service and take other actions permitted by law.

14.2The information we retain about you will be handled in accordance with this Privacy Policy during the maximum terms permitted by law, and will exclusively be used for the purposes described in section 14.1 above.

14.3 If you hold an account with EmailMeForm we do not delete the data in your account – you are responsible for and control the time periods for which you retain this data. There are controls in your account where you can delete data at the account level (all data in your account) and at the response level. If you are a Respondent, you will need to ask the Creator how long your responses will be stored in EmailMeForm services.

14.4 EmailMeForm is committed to maintaining your privacy and security. We respect the privacy of all of our account holders and the data collected from the forms. Although EmailMeForm may own the data storage, databases and the service, you retain all rights to your data. We will also not utilize your data in our databases to compete with you, market to your clients, advertise to, or contact them for any reason. The only exception to our strict adherence to your privacy is if it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Service, or as otherwise required by law.

15. Terms of Service

Your use of the EmailMeForm services is governed by our Terms and Conditions, which contains disclaimers, limitations of liability and a choice of California law and jurisdiction.

Contact Us

Email: please fill out our contact form
Mailing Address:
PO Box 3497
Redwood City, CA 94064-3497